RAMYA TAMMALA
Hyderabad
Summary
Detail-oriented Fraud & Claims Representative with 2.3 years of experience in financial operations at Cognizant (RBC project). Expertise in AML/KYC compliance, fraud detection, claims validation, and risk assessment. Proven ability to identify discrepancies, investigate data inconsistencies, and ensure regulatory compliance while managing high-volume transactions. Strong focus on accuracy, audit readiness, and confidentiality in fast-paced environments.
Overview
2
2
years of professional experience
Work History
PROCESS EXECUTIVE
Cognizant
Hyderabad
01.2023 - 05.2025
- Indexed financial and legal documents for Royal Bank of Canada, ensuring accurate data categorisation and timely upload to support operational efficiency.
- Identified and flagged potential fraud indicators, including data mismatches, missing information, and irregular patterns
- Adhered to AML and KYC compliance protocols, minimising operational risks and enhancing audit readiness.
- Performed end-to-end customer data verification, ensuring accuracy and reducing risk exposure.
- Processed high-volume transactions while meeting SLA timelines and maintaining quality standards
- Identified and escalated suspicious patterns and anomalies in customer data
- Coordinated with cross-functional teams to ensure compliance across shifts, enhancing overall audit readiness.
- Reviewed mortgage documents to identify inconsistencies and validate customer information, flagging potential risk indicators to support AML/KYC compliance.
- Ensured claims were processed in line with policy and compliance standards
- Participated in team huddles to optimise workflow efficiency and share best practices for managing large volumes of mortgage files.
Education
MBA -
Bright Institute Of Management
Hyderabad07-2024
BCOM - Computer Applications
AVINASH COLLEGE OF COMMERCE
HYDERABAD08-2022
Skills
- Fraud Detection & Risk Assessment
- AML / KYC Compliance
- Document & Customer Data Verification
- Regulatory Compliance & Audit Support
- Data entry and documentation
- Financial Data Analysis
- MS Excel & MS Office
Timeline
PROCESS EXECUTIVE
Cognizant
01.2023 - 05.2025
MBA -
Bright Institute Of Management
BCOM - Computer Applications
AVINASH COLLEGE OF COMMERCE