Sanjeev N Kashyap
Bangalore
Summary
Looking to work in an organization that can provide a variety of opportunities that allow me to expand my skills and knowledge while working towards achieving the organizational goals. Careful Analyst desires to help companies grow by optimizing business processes to enhance return on investment. Proponent of seeking new and emerging process amendments. Deft integrator of novel approaches to ongoing work. Accomplished at heightening ongoing productivity without interrupting profits.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Process Executive
Infosys BPM Limited
Bangalore
05.2024 - Current
Domain: Fraud Investigation.
Bank Card Detection.
- - Processed card claims for Truist Bank, focusing on BCD cases.
- - Investigated client transactions based on spending patterns and client types.
- - Worked with Main Frame, VISA Falcon, CLEAR, Blue Zone, and Client Central.
- - Handled red flags and suspicious activity in financial transactions.
New Account Link Analysis (KYC).
- - Handled new client accounts and collected documents through multiple platforms.
- - Verified client documents, and prepared reports accordingly.
- - Dealt with check-based operations.
REG Z Credit Card.
- - Processed credit card claims using TCS production, TS2 Blue Zone, and Client Central.
- - Verified fraud disputes and checked FCBA due dates.
- - Escalated cases to onshore teams when necessary.
- Contributed to the 'Access for All' team under the current manager.
- Received a Spot Award for maintaining reports and promoting employee engagement.
- I took charge of team responsibilities during crucial times.
Education
Bachelor of Commerce - Finance and Accounts
SJR College of Science, Arts Commerce
Bangalore01.2023
Skills
- Fraud detection
- KYC compliance
- Data analysis
- Credit card processing
- Risk assessment
- Stakeholder engagement
Certification
- Problem Solving and Decision Making 1.0
- BPO Milestone 2.0 and Domain Certification (T100)
- IBPM Knowledge Management Training and R100 Certification
Accomplishments
- Contributed to the 'Access For All' team under the current manager.
- Received Spot Award for maintaining reports and promoting employee engagement.
Personal Information
Date of Birth: 07/29/2000
Languages
English
First Language
Hindi
Upper Intermediate (B2)
B2
References
References available upon request.
Timeline
Process Executive
Infosys BPM Limited
05.2024 - Current
Bachelor of Commerce - Finance and Accounts
SJR College of Science, Arts Commerce
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