Summary
Overview
Work History
Education
Skills
Timeline
Generic

Deepak Sharma

Ecommerce Operations
Greater Noida

Summary

Experienced Senior Executive knowledgeable about Operations, Cataloging and Inventory management. Successful at stepping into diverse positions and making immediate positive contributions. Focused on optimizing operations and coordinate with cross functional team for smooth operations.

Overview

6
6
years of professional experience
11
11
years of post-secondary education

Work History

Senior Executive - Ecommerce Operations

Revlon India
04.2024 - Current
  • Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.
  • Streamlined operations to maximize business efficiency and profits.
  • Enhanced customer satisfaction ratings through implementation of targeted programs aimed at addressing specific areas of concern identified via research and surveys.
  • Strengthened stakeholder relationships with regular communication, resulting in improved alignment on strategic initiatives.
  • Boosted operational efficiency through implementation of lean principles, resulting in reduced waste and improved production timelines.
  • Negotiated favorable contract terms with vendors, leading to significant cost savings while maintaining product quality and timely delivery.

Sr. Executive Operation Ecommerce

Goodglamm Group
01.2022 - 03.2024


  • Platform onboarding and coordinations with all Ecommerce Portal like Amazon, Flipkart, Patym,Snapdeal, TATACliq, Ajio, Myntra, RK World, Reliance JIO Mart, Instamart , Blinkit & Zepto.
  • Ensuring all the tie-up are done with all proper legal documentation to avoid future conflicts.
  • Signing-off of agreement with all online partners as per legal terms and condition.
  • Focusing on product line to ensure all the category is growing.
  • Ensuring B2B & B2C orders are managed & process within SLA.
  • Ensuring inventories on all portals are updated on daily basis.
  • Imported Product Line- Responsible for forecasting of inventory quarterly.
  • Payments & Reconciliation & Responsible for getting the payment as per credit period.
  • Managing the team to ensure smooth operational efficiency & deliverable as per the requirement.


Sr Executive (Ecommerce-Ops)

Colorbar Cosmetics Pvt Ltd
08.2020 - 12.2021


  • Ensuring B2B & B2C orders are managed and process within SLA.
  • Signing-off of agreement with all online partners as per legal terms and condition.
  • Focusing on all the product line to ensure all the category is growing.
  • Platform onboarding and coordinations with all Ecommerce Portal
  • Order & Inventory Management
  • Ensuring inventories on all portals are updated on daily basis.
  • In-House Production - Responsible for forecasting of inventory on monthly basis.
  • Payments & Reconciliation & Responsible for getting the payment as per credit period.
  • Managing the team to ensure smooth operational efficiency & deliverable as per the requirement.

Web Developer

Nippon India
04.2018 - 06.2020
  • Coded websites using HTML, CSS, JavaScript, and jQuery languages.
  • Resolved technical issues promptly, ensuring minimal disruption to website performance and user satisfaction.
  • Provided front-end development support, creating visually appealing designs that aligned with brand standards.
  • Enhanced user experience by implementing responsive web design and optimizing website performance.
  • Multi-tasked across multiple functions and roles to meet deadlines and organizational expectations.
  • Developed custom web applications, resulting in tailored solutions for client needs.

Education

Bachelor of Science - Information Technology

U P Technical University Lucknow
Aligarh
04.2001 - 04.2012

Skills

Performance Improvement

Operations Oversight

Cross-functional Team Coordination

Operational management

Scheduling

Timeline

Senior Executive - Ecommerce Operations

Revlon India
04.2024 - Current

Sr. Executive Operation Ecommerce

Goodglamm Group
01.2022 - 03.2024

Sr Executive (Ecommerce-Ops)

Colorbar Cosmetics Pvt Ltd
08.2020 - 12.2021

Web Developer

Nippon India
04.2018 - 06.2020

Bachelor of Science - Information Technology

U P Technical University Lucknow
04.2001 - 04.2012
Deepak SharmaEcommerce Operations