Summary
Overview
Work History
Education
Skills
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Timeline
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DEEPAK SHARMA

GHAZIABAD

Summary

Focused Team Leader with experience reviewing team analytics to improve overall product quality. Courteous and cordial with goal to coach and train employees to meet maximum potential. Productive employee with proven track record of successful project management and producing quality outcomes through leadership and team motivation. Works with clients to determine requirements and provide excellent service

Overview

14
14
years of professional experience

Work History

Retail Trainer

Whirlpool Corporation
Delhi
03.2025 - Current
  • Developed and delivered training programs for retail staff on product knowledge.
  • Evaluated training effectiveness through feedback and observations of staff interactions.
  • Supported store management in implementing best practices for retail operations.

Team Leader

HAVELLS INDIA LTD
Gurgaon
01.2023 - 03.2025
  • Evaluated team performance and provided constructive feedback to improve daily goal achievement.
  • Completed audits and risk assessments to achieve regulatory compliance.
  • Resolved complex customer enquiries, disputes and complaints.
  • Team handling / Training and development / Stock management / Hiring and firing
  • Analysed product line sales and promotional sales results to identify issues and propose action plans accordingly

Marketing Team Leader

SAFARI INDUSTRIES INDIA LIMITED
UP
07.2019 - 01.2023
  • Served as customer service team lead, enforcing company policies, answering co-workers' questions and training new staff.
  • Empowered sales teams with marketing content and campaigns to help drive sales.

Team Leader

WSM Spar Hypermarket
Ghaziabad
09.2018 - 07.2019
  • Created retail displays to highlight particular products and drive sales, adhering to corporate strategy.

Visual Merchandiser

Brand Factory, Pacific Mall
Ghaziabad
01.2017 - 09.2018
  • Provided helpful, attentive sales support to generate positive customer feedback.

Customer Service Executive

Spar Hypermarket
Ghaziabad
10.2015 - 01.2017

Store Keeper & Packing

Dr. Willmar Schwabe India Pvt Ltd
Noida
09.2013 - 09.2015

Mobile Engineer

MTI
Ghaziabad
12.2011 - 10.2013

Education

Bachelor of Arts -

Swami Vivekanand Subharti University
Meerut, UP
01.2022

12th -

Navyug Vidyapeeth Inter College
Ghaziabad
01.2017

10th -

Shri Sanatan Dharam Inter College
Ghaziabad, UP
01.2009

Skills

  • Team handling
  • Staff appraisals
  • Training and development
  • Goal development planning
  • Stock management
  • ISP on boarding & Process

<Enter your own>

  • Father's Name: Mr. Jaiparkesh Sharma
  • Date of Birth: 10/15/93
  • Nationality: Indian

Timeline

Retail Trainer

Whirlpool Corporation
03.2025 - Current

Team Leader

HAVELLS INDIA LTD
01.2023 - 03.2025

Marketing Team Leader

SAFARI INDUSTRIES INDIA LIMITED
07.2019 - 01.2023

Team Leader

WSM Spar Hypermarket
09.2018 - 07.2019

Visual Merchandiser

Brand Factory, Pacific Mall
01.2017 - 09.2018

Customer Service Executive

Spar Hypermarket
10.2015 - 01.2017

Store Keeper & Packing

Dr. Willmar Schwabe India Pvt Ltd
09.2013 - 09.2015

Mobile Engineer

MTI
12.2011 - 10.2013

Bachelor of Arts -

Swami Vivekanand Subharti University

12th -

Navyug Vidyapeeth Inter College

10th -

Shri Sanatan Dharam Inter College

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