Deepak Shettigar
Navi Mumbai
Summary
Senior Software Program Manager with 21 years of leadership in enterprise software architecture and agile program delivery. Expertise in designing and executing engineering programs across Web, Data, Quality Engineering, and Generative AI. Mastery in Agile SDLC methodologies, coaching teams in enterprise-wide agile frameworks. Proven track record in Revenue Management, Cost Optimization, and enhancing profitability in complex healthcare technology engagements. Dynamic Delivery Lead with expertise in Agile SDLC, program governance, and high-performance team building. Proven track record in driving innovation and optimizing processes within healthcare and technology sectors.
Overview
21
21
years of professional experience
Work History
Delivery Lead
CitiusTech Healthcare IT Services
04.2019 - Current
- Led agile project delivery for T&M initiatives, driving timely completion of deliverables.
- Streamlined collaboration between cross-functional teams to enhance productivity. Conducted regular sprint reviews and retrospectives to ensure continuous improvement.
- Implemented effective task prioritization methods to meet evolving project requirements.
- Monitored project budgets and resource allocations for optimal efficiency.
- Developed training materials to educate team members on agile methodologies.
- Fostered a culture of open communication to promote transparency and accountability.
- Analyzed performance metrics to identify areas for process enhancement.
- Expanded program scope by integrating IT, SecOps, and infosec GRC teams; established governance frameworks for scaled delivery.
- Championed Data and Generative AI innovation program; orchestrated hackathons and innovation workshops to drive continuous improvement and team capabilities.
- Led strategic staffing and team building initiatives, establishing high-performing delivery organizations aligned with enterprise objectives.
- Drove enterprise adoption of AI-enhanced development tooling and automation frameworks to elevate delivery quality, accelerate SDLC, and optimize resource utilization.
- Domain: Healthcare Data Analytics | Population Health Data | AWS
Assistant Delivery Lead
CitiusTech Healthcare IT Services
07.2020 - 10.2023
- Managed portfolio of fixed price and T&M projects for mission-critical diagnostic healthcare software delivery.
- Oversaw program-level staffing strategy, revenue forecasting, margin management, and cost optimization for multi-million dollar engagements.
- Implemented operational excellence frameworks enhancing delivery predictability, quality, and client satisfaction.
- Integrated AI-driven quality engineering practices, establishing advanced testing and deployment automation strategies across program.
- Domain: Clinical Diagnostics | Immunohematology | Software As Medical Device
Sr. Solution Architect
CitiusTech Healthcare IT Services
01.2020 - 07.2022
- Architected scalable, enterprise-grade technology solutions aligned with strategic business objectives and long-term client roadmaps.
- Provided technical program governance and coordinated cross-functional delivery teams to ensure cohesive agile execution and continuous innovation.
- Domain: Healthcare Publishing | CMS | AWS
Sr. Solution Architect
CitiusTech Healthcare IT Services
05.2019 - 01.2020
- Pioneered agile software delivery program, establishing frameworks for rapid iteration, continuous improvement, and operational excellence in diagnostics reporting domain.
- Domain: Clinical Diagnostics | Reporting
Sr. Software Consultant
Hexaware Technologies Ltd.
Navi Mumbai
10.2010 - 04.2019
- Led enterprise architecture reviews and established technical standards; mentored teams on emerging technologies and agile best practices.
- Directed large-scale legacy modernization programs, driving transformation from monolithic to contemporary cloud architectures.
- Collaborated with internal and client leadership from strategic planning through delivery execution; ensured regulatory compliance, and operational excellence..
- Assessed technical feasibility and identified performance optimization opportunities for mission-critical capital markets applications.
- Delivered web engineering and quality engineering initiatives with strategic focus on client value creation and sustainable competitive advantage.
- Domain: Capital Markets
Team Leader
Mastek Ltd.
Navi Mumbai
11.2007 - 10.2010
- Led cross-functional delivery teams in designing and implementing pension and insurance management systems.
- Established team collaboration frameworks and mentored engineers; acted as escalation point for complex technical and operational challenges.
- Domain: Pensions Insurance
Sr. Software Engineer
Patni Computers Ltd.
Navi Mumbai
11.2004 - 11.2007
- Developed enterprise and embedded software applications with emphasis on quality, performance, and maintainability.
- Contributed to product engineering initiatives, supporting product roadmap execution and continuous technical innovation.
- Domain: Product Engineering Services
Education
B.E. - Computer Science
SSPM's College of Engineering
Sindhudurg, MH01.2004
Diploma - Computer Technology
Bharati Vidyapeeth College of Engineering
Navi Mumbai, MH01.1999
Skills
- Program & Delivery Leadership
- Enterprise Software Program Management
- Strategic Planning
- Agile SDLC Excellence
- Organizational Coaching
- SAFe Framework Implementation
- Scaled Agile Leadership
- Multi-team Coordination
- Cross-functional Program Governance
- Fixed Price Contract Management
- Time & Material Contract Management
- Revenue Management
- Margin Management
- Cost Optimization
- Profitability
- Technical Engineering Domains
- Web Engineering
- Data Engineering
- Quality Engineering Execution
- Generative AI Program Leadership
- Innovation Integration
- Software Architecture
- Solution Design
- IT Security
- Governance
- SecOps
- GRC
- AI
- Digital Transformation
- AI-driven SDLC Enhancement
- Process Automation
- Gen AI Project Leadership
- Advanced SDLC Optimization
- Innovation Leadership
- Emerging Technology Adoption
- High-Performance Team Building
- Organizational Development
- Executive Stakeholder Management
- Client Relationship Management
- Coaching
- Mentoring
- Technical Leadership
- Talent Management
- Strategic Staffing
- Financial Management
- P&L Accountability
- Agile project delivery
- Program management
- Client engagement
Timeline
Assistant Delivery Lead
CitiusTech Healthcare IT Services
07.2020 - 10.2023
Sr. Solution Architect
CitiusTech Healthcare IT Services
01.2020 - 07.2022
Sr. Solution Architect
CitiusTech Healthcare IT Services
05.2019 - 01.2020
Delivery Lead
CitiusTech Healthcare IT Services
04.2019 - Current
Sr. Software Consultant
Hexaware Technologies Ltd.
10.2010 - 04.2019
Team Leader
Mastek Ltd.
11.2007 - 10.2010
Sr. Software Engineer
Patni Computers Ltd.
11.2004 - 11.2007
B.E. - Computer Science
SSPM's College of Engineering
Diploma - Computer Technology
Bharati Vidyapeeth College of Engineering