Manmeet Singh
Bangalore
Summary
A dynamic professional with 17 years of expertise in delivering enterprise level solutions with specialization in Project Management, Service Delivery, IT Service Support and Infrastructure Deployment. Leading a team of experienced Program Manager’s delivering IT Enterprise Projects.
Overview
20
20
years of professional experience
1
1
Certification
Work History
Delivery Lead
Shell Business Operations
08.2015 - Current
- As Delivery Lead work together with Business Managers in IT Strategy planning and budget plan year on year.
- Drive Delivering Enterprise Programs (Productivity, Connectivity & Security)
- Managing portfolio of around 35 million
- Working through natural team of Plan, Built and Operate and delivering enterprise programs
- POC, Pilot and Enterprise roll out of services within Productivity and Connectivity space
- Managing Enterprise Transformation Programs, On-boarding of New Vendors as part of long-term strategy which includes cost, service, IT assets maintenance
- Lead world class project management delivery through internal development and experience hiring
- Participate in Hiring local IT latent
- Attend/Participate in PAB, DRB and present project updates to key stakeholders
- Work with Cost Performance Improvement (CPI) team for driving CPI projects and help reduce overhead cost for business
- Drive cost saving ideas with Continuous Improvement (CI) team
- Work as focal between Business and IT in managing IT requirements
- Nurture Program/Project Managers for future upcoming internal roles and requirement
- Liaise with Sr Management with required to IT requirements, upgrade, decommission and development
- Quarterly business review with Contractors/Vendors for IT service delivery
- Service Delivery of Infrastructure/Application projects from internal IT and Vendors
- Lead on development of Learning and Knowledge sharing (Best Practices) within different business verticals.
Project/Programme Manager
Wipro Technologies
03.2015 - 08.2015
- End to end Service Delivery, Project/Programme Management for Royal Bank of Scotland UK
- Plan and Direct project activities of multiple cross functional teams comprising of Solution Architects, SMEs and Implementation Engineers from diverse technologies
- Identify and onboard appropriate blend of project resources to meet project needs and requirements
- Create Scope document compromising project requirements, implementation process, risks, constraints, assumptions, acceptance criteria and project cost
- Build project Plan using Microsoft Project, baseline project schedule and manage schedule such that project activities are completed as per schedule
- Identify, track, manage, resolve & mitigate project Risks and Issues through effective use of RAID logs
- Procure Hardware equipment/Software solutions/Licenses from external suppliers/vendors as required by the proposed solution
- Determine, monitor, and review all project financials to include procurement costs, operational expenditure, staffing requirements, resources, and risk
- Prepare and deliver engaging and well-organized program presentations and progress reports for multiple audiences; hold regular status meetings with program stakeholders
- Liaise with customer IT Heads and CIOs to report project status and secure acceptance of deliverable at each stage of the project
- Manage change requests in accordance with Change Management process to control scope, time & cost
- Upon successful completion of the project, obtain customer sign-off, document lessons learnt and facilitate knowledge transfer & transition of project to the steady state team
- Mentor Technical Managers and conduct project reviews to assess project progress, health, issues, and risks with an emphasis on Red/Yellow projects; prepare a Go to Green Plan
- Establish goals, appraise, and provide feedback to improve performance; recommend performance ratings and promotions.
Sr. Project Manager
HP Global Soft Pvt Ltd
01.2010 - 03.2015
- Successfully completed Data Center implementation project for Bank of America sites across the Globe
- Create Microsoft Project Plan and tracked project progress till completion
- Documented / mitigated all Identified Issue /Risk throughout Project Life Cycle
- Responsible to Chair Weekly Status Meetings / communicate to key stakeholders on the status of project
- Responsible for Project Schedule adherence / Cost Adherence
- Managing Server move Lift and Shift from FDC site to HP Data Center
- Created Microsoft Project Plan and tracked project progress till completion
- Documented / mitigated all Identified Issue /Risk throughout Project Life Cycle
- Responsible to Chair Weekly Status Meetings / communicate to key stakeholders on the status of project
- Responsible for Project Schedule adherence / Cost Adherence.
Manager
Microland Pvt Ltd
04.2009 - 11.2010
Assistant Manager
IBM Daksh
08.2007 - 03.2009
Team Lead
First Source Solutions
08.2005 - 08.2007
Process Owner
24/7 Customer Pvt Ltd
03.2004 - 07.2005
Education
Skills
- IT Savvy Business Leader
- Program Management
- Enterprise Delivery - Connectivity/EUS/Security
- Strategy & Continuity Planning
- Cloud – Application Migration
- Financial Management – Account / Program Level
- Practicing Agile/DevSecOps Methodology
- Stakeholder Management
- Team Management
- Global Transition & Transformation Program
- Vendor Management
- IT Infrastructure
Certification
- PRINCE2 Practitioner
- Managing Successful Program (MSP)
- ITIL V3
- Certified Scrum Master (CSM)
Personal Information
Title: Delivery lead (Sr. Program Manager)
Timeline
Delivery Lead
Shell Business Operations
08.2015 - Current
Project/Programme Manager
Wipro Technologies
03.2015 - 08.2015
Sr. Project Manager
HP Global Soft Pvt Ltd
01.2010 - 03.2015
Manager
Microland Pvt Ltd
04.2009 - 11.2010
Assistant Manager
IBM Daksh
08.2007 - 03.2009
Team Lead
First Source Solutions
08.2005 - 08.2007
Process Owner
24/7 Customer Pvt Ltd
03.2004 - 07.2005
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