Deepak Shrivas
Raipur
Summary
Dynamic and results-driven professional with 15 years of experience in the banking industry. Proven track record of successfully managing branch operations, driving sales, and delivering exceptional customer service. Branch manager with exceptional drive and dedication to accomplishing business objectives and exceeding customer expectations. Several year history of success in the field.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Branch Manager
Idfc First Bank
Raipur
09.2025 - Current
Branch Manager (AVP)
IndusInd Bank
Raipur
07.2022 - 09.2025
- Direct and oversee all operational aspects of the branch, including customer service, quality acquisition lending, and sales.
- Develop and implement strategies to achieve branch goals and targets, ensuring profitability and growth.
- Lead and mentor a team of 10 employees, providing training and guidance to enhance performance and productivity.
- Foster a customer-centric culture, ensuring high levels of satisfaction and retention.
- Analyze financial data and market trends to identify opportunities for revenue generation and cost reduction.
- Maintain compliance with regulatory requirements and internal policies.
- Hiring and training processes.
Branch Manager (SM)
YES BANK
Raipur
05.2019 - 06.2022
- Liabilities mobilization through CASA portfolio growth in the branch Catchment.
- Conduct customer engagement programs and marketing events.
- Ensure audit related deliverables both internal and external are met as per the prescribe norms.
- Tracks and monitors daily productivity and book movement of the branch.
- Branch Profitability through increasing Retails & Business Assets relationship.
Personal Banker - Branch Manager (M)
HDFC BANK
Bilaspur
07.2014 - 05.2019
- Responsible for handling all branch operation, Complaint Management, Audit and Compliance.
- Conducted performance evaluations and provided feedback to team members to drive continuous improvement.
- Provide personalized financial advice and guidance to clients based on their individual needs and goals.
- Supported the development and implementation of sales strategies to meet branch targets.
- Responsible for Cross Sell, Deepening & enhancing relationship with existing as well as new Customers.
- Revenue generation through TPP product like Insurance, Mutual Fund.
- Resolved escalated customer issues promptly and effectively, ensuring customer satisfaction.
Assistant Acquisition Manager (AM)
KOTAK MAHINDRA BANK
Raipur
11.2012 - 06.2014
- Acquisition of Current Account, Savings Account along with other bank products.
- Profiling Customers and provide financial products to meet customer needs.
- Increase liabilities size of relationship via balances in accounts of existing base.
- Ensure profitability of the portfolio.
Business Development Executive
AXIS BANK
08.2011 - 10.2012
- As a Business Development Executive my job profile is consist the sourcing of CASA various product along with the cross selling of banking products like SIP, Life Insurance, General insurance etc.
Education
MBA -
CSVTU University
RaipurBCA -
MCRPV University
BilaspurPlus, Two- Higher Secondary -
Board of Chhattisgarh
BilaspurSkills
- Business development expertise
- Performance Reviews
- Coaching and Mentoring
- Customer Service
- Account Review
- Branch Operations Management
- Relationship building and management
Certification
- AMFI
- IRDA
Accomplishments
- During the tenure, GE Road branch is top-performing branch in the IndusInd Bank Raipur Cluster consistently uplifted the branch book size from 71 Cr to 107 Cr.
- During my tenure GE Road branch that has fulfilled the GATE criteria for the ISTP program on March 24 (Singapore) & March 23 (Vietnam).
- Felicitated 2 times by BBH in liability contest in June 23 & July 23.
- Contributed and recognized by ZHS for all most contest in zonal level for life insurance and TPP business.
- Recognized 3 times for ZONAL RNR DSTP for liability and Insurance business in Yes Bank.
- Recognized by Cluster Head in HDFC in FY18-19 for outstanding performance in Retail Assets business (PL & AL) 1.8 Cr.
- Gave significant contribution in assets parameters to uplift the branch for FY 15-16 and achieved first position in CG Circle in HDFC BANK.
- Recognized by Regional Sales Manager of Kotak Mahindra Bank for various CASA & Insurance Contest for outstanding performance in March 14.
Disclaimer
I hereby declare that the above furnished details are true to best of my knowledge.
Personal Information
- Date of Birth: 06/21/87
- Marital Status: Married
Languages
- English
- Hindi
- English
Timeline
Branch Manager
Idfc First Bank
09.2025 - Current
Branch Manager (AVP)
IndusInd Bank
07.2022 - 09.2025
Branch Manager (SM)
YES BANK
05.2019 - 06.2022
Personal Banker - Branch Manager (M)
HDFC BANK
07.2014 - 05.2019
Assistant Acquisition Manager (AM)
KOTAK MAHINDRA BANK
11.2012 - 06.2014
Business Development Executive
AXIS BANK
08.2011 - 10.2012
MBA -
CSVTU University
BCA -
MCRPV University
Plus, Two- Higher Secondary -
Board of Chhattisgarh