DEEPAK SINGH
Gurgaon
Summary
Experienced Security Systems Application Engineer with 8 years of industry expertise. Proficient in analyzing pertinent information and overseeing the product cycle from inception to finalization. Demonstrated aptitude for managing design initiatives and facilitating the installation process, ensuring timely project delivery. Collaborates with both internal and external teams and clients, utilizing additional system resources to assess and improve configuration for utmost customer satisfaction.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Application Engineer (Technical Design) - Security Services
Tyco Safety Products (Cavitak)
01.2023 - Current
- Here I am responsible to execute, and manage warranty, maintenance activities, and retrofits plan for the products like Security Solutions, Fire Protection Solutions and CCTV Systems
- Communicate with customers, management, internal departments, and vendors to coordinate overall effort in accordance with corporate goals
- Design, Testing and Commissioning of CCTV & Access Control System
- Preparing of Compliance, Prebid Query of CCTV & Access Control System
- Provide Technical Support and Organize Customer Trainings
- POC & Technical Demo Training to Partners
- Making BOQ
Service Manager - Security Services
Reliance Retail Ltd
11.2021 - 01.2023
- Company Overview: ResQ (Reliance Express Service with Quality) is the service arm of Reliance Digital which caters to individual and corporate customers for after sales service
- Responsibility of project commissioning, handling and integration test from initial to final level
- Tracking project deliveries using project management tools
- Resolved, traced and escalated critical issues to minimize project risk factors
- Directing supervising, supporting and coordinating the project staff
- Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
- Negotiated with vendors to secure best prices for parts and supplies.
Service Engineer - Security Services
Tyco Fire & Security India Pvt Ltd
10.2016 - 10.2021
- Responsibility of project commissioning, handling and integration test from initial to final level
- Tracking project deliveries using project management tools
- Resolved, traced and escalated critical issues to minimize project risk factors
- Prepared the QA Plan of the project
- Directing supervising, supporting and coordinating the project staff
- Involve in Communicating intensively with clients, sub-contractors and vendors to establish cordial/effective working relationship
Education
Bachelor of Technology - Electrical Engineering
PIET - Rajasthan Technical University
05-2016
Skills
- Kantech Level 1 Certified Engineer
- Bosch CCTV Advance Installer Certified Engineer
- Verint VMS Certified Engineer
- Bosch Intrusion Certified Engineer
- SWH CCURE 9000
- Genetec
- Victor and Video Edge
- Exacq Vision
- Milestone
- Windows Server and SQL
Certification
- Kantech Level 1
- Verint VMS Level 1
- BOSCH video system (CCTV) Certified Professional
- BOSCH Public Address System Level 1 - Expert
Timeline
Application Engineer (Technical Design) - Security Services
Tyco Safety Products (Cavitak)
01.2023 - Current
Service Manager - Security Services
Reliance Retail Ltd
11.2021 - 01.2023
Service Engineer - Security Services
Tyco Fire & Security India Pvt Ltd
10.2016 - 10.2021
- Kantech Level 1
- Verint VMS Level 1
- BOSCH video system (CCTV) Certified Professional
- BOSCH Public Address System Level 1 - Expert
Bachelor of Technology - Electrical Engineering
PIET - Rajasthan Technical University
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