DEEPAK SINGH
Faridabad
Summary
To build a career in a growing organization, where I can get the opportunities to prove my abilities by accepting challenges, fulfilling the organizational goals, and climbing the career ladder through continuous learning and commitment.
Overview
5
5
years of professional experience
Work History
Senior Analyst
MERCER IND PVT LTD
12.2022 - Current
- Company Overview: ANZ Pension and Defined Contribution.
- Having complete knowledge and experience in Defined Benefit and Defined Contribution.
- Handling cash receipts and emails.
- Handling a pension account (creating an account, sending documents via email or post to the member, and transferring money from one fund to another), as well as contribution roll-in and roll-out, and pension payments.
- Working experience in maintaining and updating member accounts on the SONATA tool, as well as Salesforce, such as basic detail changes and beneficiaries.
- Having operational knowledge of more than five different funds, like Caresuper, BTSuper, and TWU Super.
- Loading employer/members' contributions, which are received via online (Bpay) or cheque, into their accounts.
- ANZ Pension and Defined Contribution.
- Assigning work to the team members.
- Rectifying Qfocus data that was entered while doing accounts with allocation.
- Providing training to new hires.
- Monitoring and coordinating with team members to achieve day-to-day tasks.
- Checking for errors and escalations, and trying to resolve them as soon as possible.
- Checking onshore emails, as well as members, and working as per request.
Process Associate
GENPACT IND PVT LTD
Noida
12.2020 - 11.2022
- I got placed in the pilot batch at Genpact Ind. Pvt. Ltd. (Noida) as a Process Associate.
- Having two years of experience in operation, as well as a quality analyst in business insurance.
- Having two different processes of experience in business insurance (property and casualty).
- Knowledge and experience in the renewal insurance process, and mid-term changes in policy.
- Monitored performance metrics to measure process effectiveness, and suggest modifications as needed.
- Solving queries related to the process for the team.
Education
MBA - Finance
Chandigarh University
06-2024
Bachelor of business Administration -
D.A.V Centenary College, Maharshi Dayanand University
01.2020
12th - Commerce with Maths
Vidya Mandir Public School
Faridabad01.2017
10th -
Vidya Mandir Public School
Faridabad01.2015
Skills
- Microsoft Office 365
- SAP (S4 HANA)
- Advanced Excel
- Salesforce administration
- Quality assurance
- Team collaboration
- Problem solving
- Decision making
Hobbies and Interests
- Playing basketball
- Gardening
- Photography
Personal Information
- Father's name: Anil Kumar Singh
- Date of birth: 14/09/1998
- Gender: Male
- Nationality: Indian
- Marital status: Unmarried
Languages
- English
- Hindi
Websites
Disclaimer
I hereby state that all the above information given is true from the best of my knowledge and belief.
Timeline
Senior Analyst
MERCER IND PVT LTD
12.2022 - Current
Process Associate
GENPACT IND PVT LTD
12.2020 - 11.2022
MBA - Finance
Chandigarh University
Bachelor of business Administration -
D.A.V Centenary College, Maharshi Dayanand University
12th - Commerce with Maths
Vidya Mandir Public School
10th -
Vidya Mandir Public School
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