Deepak T

As a manager at Shadowfax, I manage key accounts across hyperlocal and quick commerce segments.

• I oversee rider requirements, and coordinate with internal operations teams to ensure timely and efficient fulfillment.
• Lead commercial negotiations, finalizing sustainable pricing, and business terms with clients.
• Act as the primary point of contact between clients and internal teams, ensuring smooth communication and execution.
• I collaborate with operations, tech, and finance to resolve issues and drive performance improvements.
• Build and nurture long-term client relationships by taking ownership, regular follow-ups with clients to meet targets, and continuous coordination with internal teams to meet client requirements.

As a Key Account Manager in Zomato, I'm working with a portfolio of restaurant partners and working towards creating a healthy long-term delivery ecosystem in the Market.

• Played a key role in the acquisition of variety of restaurants for Zomato, including high - end restaurants to a neighbourhood joint.
• Managed over 200 accounts, including a renowned brands in Coimbatore and throughout India.
• Implemented innovative marketing strategies and promotional campaigns, resulting in a 21% increase in partner visibility. This drove significant customer acquisition and resulted in increase in RMS within the city.
• Developed customised proposals for potential clients, demonstrating the value of the company's products and services.
• Collaborated with cross-functional teams to enhance restaurant partners overall experience.

• Managed diverse portfolios of high-net-worth individuals, aligning investment strategies with their financial objectives resulting in personalized recommendations on investments.
• Achieved sales targets by promoting a wide range of financial products, including equities, mutual funds, and structured products.
• Provided exceptional client service, addressing inquiries and resolving issues promptly to enhance client satisfaction and retention.
• Organized and facilitated client seminars and workshops to educate clients on market trends and investment strategies.