Summary
Overview
Work History
Education
Skills
Accomplishments
Personal Information
Timeline
Generic
Deepak Yadav

Deepak Yadav

Lucknow

Summary

Over 14 years of diverse experience in supply chain, demand planning, operations, customer experience, and P&L management, with a proven ability to drive sustainable business growth. Expertise in building and scaling strategic business capabilities from the ground up, complemented by a strong reputation for problem-solving and a proactive approach to challenges. Collaboration with cross-functional teams consistently yields high-quality deliverables, while a proven track record of ownership fosters the development of high-performance teams. This combination of skills and experiences positions as a valuable asset to any organization seeking to enhance operational effectiveness and achieve ambitious goals.

Overview

16
16
years of professional experience

Work History

Associate Director

Udaan.com
06.2025 - Current
  • Leading North & East Supply Chain operations for FMCG with over 70cr/month business, with 2000+ sku's in each city.
  • Owning over 22 WH's spread across 13 cities across North & East states, Last Mile operations with strength of over 120+ On role employees and fleet of 600.
  • Achieving significant cost optimization by implementing process improvements, enhancing overall productivity and negotiating vendor commercials, resulting in measurable operational savings. Key takeaways- LM Cost- ~1.8-1.9% at NMV, WH & MP Cost- ~2.5% at NMV.
  • Implementing innovative solutions to streamline processes and improve operational efficiency.

Regional Business Head

Udaan
11.2023 - 05.2025
  • End to End Ownership of PnL for the region.
  • Spearhead regional business operations, including sales, sourcing, and supply chain, to drive revenue growth and market expansion.
  • Lead and motivate a diverse team of professionals, providing guidance, coaching, and mentorship to achieve performance targets and exceed customer expectations.
  • Monitor market dynamics, competitor activities, and industry trends to identify growth opportunities and adapt business strategies accordingly.
  • Drive operational efficiency and cost optimization initiatives to maximize profitability and ensure sustainable business growth.
  • Developed inaugural incentive performance plan, motivating staff, and achieving over 70% increase in sales quarterly.
  • Implemented data-driven decision making to monitor KPIs, adjust tactics, and achieve ambitious sales targets.
  • Won back to back quarterly championships with key derivatives of GMV and Margin PvA.
  • Constantly showcased margin growth at Category level focused towards Staples, Oil ~1.5% to 2.1%, Sugar ~1.1% to 2.2%, Pulses ~1% to 2.25%, Flour ~3.5% to 5%, Cereals ~3% to 4.5%

Territory Manager/Senior Manager

Udaan
04.2021 - 11.2023
  • Leading city operations for Food-FMCG & Fresh vertical
  • Setting up operations viability for First Mile, Middle Mile, Last Mile and Warehouse operations from scratch
  • Building capacities across functions and meeting fast-growing demand
  • Leading State operations of multiple verticals
  • Working on unification of supply chain
  • Implementing cost reduction initiatives such as Cross Util model, Enhancing productivity in Last Mile by simplifying en route process, increasing utilization of vehicles etc.
  • Achieved cost goals and performance targets by implementing right checks along with right people in places.

City Head

Udaan
11.2019 - 03.2021
  • Heading end to end State operations across Food, Non-Food & Fresh verticals
  • People development, process excellence, cost optimization, building capacities, unification of supply chain verticals, stake holder management.

City Operations Manager

Suprdaily
11.2018 - 10.2019
  • Customer Experience (On-time delivery, Intact Delivery, host of other metrics we used as a proxy for customer experience).
  • Unit Economics (Essentially improvement in the load carried per executive and in turn improvement in the overall fleet count, optimisation of cost on packaging material, logistics, warehouse, last mile hubs)
  • Projects (Designing of bags and other infrastructure for Delivery executives)
  • Working with product/tech to build user-first interfaces and apps for warehousing and last-mile operations.

  • Hired and evaluated associates and management staff to add to workforce and meet demands.

Operations Manager, Last Mile Delivery Stations

Amazon Transportation Services Private Limited
08.2012 - 10.2018
  • Proud launching member of Amazon in India (Part of Delhi Team).
  • Operations Management · Performance Management · Employee Training · Metrics Reporting · Last Mile Delivery Operations · Process Improvement · People Management.
  • Analysis of the data reports to identify performance bottlenecks and improve performance. Responsible for maintaining Monthly Reports, Delivery Performance Reports etc.
  • Ensured enough bandwidth in territorial delivery team to ensure peak-time delivery management. Engage closely with the delivery team including associates, developing and maintaining a highly motivated and performance driven team.
  • Continuously improve the delivery process and attain a sustained level of delivery performance, through process and training improvements. Initiates improvements to enhance quality standards, reduce waste, and eliminate unnecessary work.
  • Officiated as Territory manager and played a pivotal role in expanding Last Mile network across UP locations.

Assistant Restaurant Manager

Domino's Pizza
01.2010 - 08.2012
  • Managing restaurant operations and sales.
  • Owning PnL of the Restaurant.
  • Enhancing service quality standards.
  • Handling reservations, bookings, and guest records.
  • Ensuring safety, sanitation, and energy management.
  • Managing the team for better performance and efficiency.
  • Minimised loss and misuse of equipment through proper supervision and staff training.
  • Determined root cause of performance trends, developing process improvement plans to target assurance in safety, quality and customer satisfaction.

Education

MBA-Supply Chain Management - Supply Chain & Operations

IMT, Ghaziabad
01-2022

B.Sc (Hotel Management) -

Institute of Hotel Management (IHM), Lucknow
01.2009

12th - Commerce

ISC Board
01.2005

10th -

ICSE Board
01.2003

Skills

  • Supply chain management
  • PnL Ownership, Expansion
  • Efficient delivery operations
  • Sales strategy development
  • Strategic sourcing and negotiation
  • Operational efficiency
  • Cost optimization
  • Process Improvement
  • Team collaboration and leadership
  • Strategic leadership
  • Decision-making
  • Crisis management
  • Coaching and mentoring
  • Critical thinking
  • Project management

Accomplishments

  • Build and execute Cross Util model for warehouse manpower to bring in Cost optimisation.
  • Led projects in Last Mile bringing impact in performance and costs.
  • Managed Delivery Stations with highest PAN India volumes ensuring great customer experiences.
  • Received various Spot award for continuous effort in process improvements in the region.
  • Awarded with continuous "exceeds" ratings in the annual reviews.
  • Attended First Aid and Fire Fighting training conducted VIVO Healthcare. (Certificate Holder)
  • Attended Defensive Driving Training organized by IRTE. (Certificate Holder)
  • Achieved ROLEX level at Domino's Pizza 3 times. (Highest achievement in Dominos)
  • Awarded as a ROCKSTAR manager at outlet level.
  • Achieved consecutive promotions in span of 1 year at Domino's Pizza.

Personal Information

  • Age / Date of birth: 34 Y/ 10/13/88
  • Nationality: Indian
  • Marital status: Married

Timeline

Associate Director

Udaan.com
06.2025 - Current

Regional Business Head

Udaan
11.2023 - 05.2025

Territory Manager/Senior Manager

Udaan
04.2021 - 11.2023

City Head

Udaan
11.2019 - 03.2021

City Operations Manager

Suprdaily
11.2018 - 10.2019

Operations Manager, Last Mile Delivery Stations

Amazon Transportation Services Private Limited
08.2012 - 10.2018

Assistant Restaurant Manager

Domino's Pizza
01.2010 - 08.2012

B.Sc (Hotel Management) -

Institute of Hotel Management (IHM), Lucknow

12th - Commerce

ISC Board

10th -

ICSE Board

MBA-Supply Chain Management - Supply Chain & Operations

IMT, Ghaziabad

Similar Profiles

CREATE PROFILE
Deepak Yadav