Deepak Das D.K
Calicut
Summary
Dynamic sales professional with a proven track record at Aditya Birla Fashion & Retail Ltd., excelling in team leadership and KPI tracking. Adept at training staff to enhance customer service and driving sales performance through strategic planning and visual merchandising. Committed to achieving targets and fostering strong client relationships.
Overview
14
14
years of professional experience
Work History
Sales Officer
ADITYA BIRLA LIFESTYLE BRANDS LTD.
Thrissur
09.2022 - Current
- Developed and maintained strong relationships with clients to enhance engagement.
- Provided exceptional customer service by addressing inquiries and concerns promptly.
- Cultivated relationships with existing customers to encourage repeat business.
- Trained junior sales staff on techniques for improving customer service experience.
- Implemented processes for cross-selling products or services based on customer needs.
- Generated reports to summarize sales performance metrics and present findings to management team.
Store Expansion and Operations
Montzo Life Apparels
Malappuram
11.2019 - 12.2021
- Responsible for finding new cities and productive locations for new stores.
- Identify new franchises or investors.
- Plan the ROI for the store.
- Coordinating with the buying team for stocks.
- Norms' finalization.
- Inaugural marketing activities of the store.
- Staff Learning & Developments.
- Preparing Daily and Monthly Reports.
MDP Retail Manager
Aditya Birla Fashion & Retail Ltd.
Kozhikode
06.2017 - 10.2019
- Responsible for leading LP, AS, VH, and PFs stores in both Buy & Sell and Trade FOFO formats in NKL under MDP.
- Leading a team of 25+ franchise and 120+ store staff.
- New store launches.
- Robust store management and team management.
- Preparing daily, weekly, and monthly reports.
- Planning marketing activities and budgets for the stores.
- Fixing monthly and yearly targets for the stores.
- Planning marketing activities, both BTL and ATL.
- Coordinator of 11 successful EBOs, 3 PFs, and 2 MBO counters.
STORE MANAGER
ABFRL & FLFL
Kozhikode
02.2012 - 03.2017
- Managed daily store operations and ensured compliance with company policies.
- Trained and supervised staff to enhance customer service skills.
- Coordinated inventory management and organized stock replenishment processes.
- Conducted regular staff meetings to discuss goals and improve team communication.
- Maintained visual merchandising standards to enhance product displays in-store.
- Conducted daily store operations, including opening and closing procedures and cash handling.
- Managed inventory tracking and physical inventory counts to minimize loss.
- Prepared monthly reports on sales figures, expenses, profits.
Education
M.Com. Result Awaiting -
University of Calicut
Kozhikode03-2012
B.COM. -
University of Calicut
Kozhikode03-2010
Skills
- Employee training
- Visual merchandising
- Team leadership
- KPI tracking
- Sales performance analysis
Languages
English
Intermediate (B1)
B1
Malayalam
Upper Intermediate (B2)
B2
Hindi
Beginner (A1)
A1
Accomplishments
ABFRL Excellence Award - Best Sales Officer - 2024-2025.
Declaration
I hereby declare that all the information given above is true and correct to the best of my knowledge
Timeline
Sales Officer
ADITYA BIRLA LIFESTYLE BRANDS LTD.
09.2022 - Current
Store Expansion and Operations
Montzo Life Apparels
11.2019 - 12.2021
MDP Retail Manager
Aditya Birla Fashion & Retail Ltd.
06.2017 - 10.2019
STORE MANAGER
ABFRL & FLFL
02.2012 - 03.2017
M.Com. Result Awaiting -
University of Calicut
B.COM. -
University of Calicut