Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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DEEPALI AKIWATE

Claims Specialist
Pune
DEEPALI AKIWATE

Summary

Skilled Claims Specialist focused on maximizing claims success through effective use of communication, customer service and problem solving abilities. Top-notch communicator with excellent time management, administrative and customer service skills. Resourceful Specialist offering expertise in problem-solving, data analysis and customer service. Adept at quickly learning new technologies and processes for driving success. Proven track record of successfully managing multiple projects and developing innovative solutions. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Teal lead position. Ready to help team achieve company goals. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

7
years of professional experience
5
Languages

Work History

AXA Business Services

Specialist
01.2019 - Current

Job overview

  • Property and casualty (P&C) insurance claim adjuster
  • Experience under Motor payment
  • Multi-tasking involving liability investigations, research, phone calls, e-mails
  • Trained on Guidewire
  • This tool deals with insurance segment(except life insurance).
  • Listened and responded to customer requests and forwarded necessary information to superiors.
  • Attended training programs to deepen professional skillset and assisted in training fellow store associates on existing and new training programs.
  • Developed and implemented systems to track customer feedback and satisfaction.
  • Followed up on denials, late payments, extensions and other special circumstances.
  • Responded to customer calls swiftly to resolve issues and answer questions.
  • Investigated and processed claims swiftly to keep customers satisfied.
  • Prepared and mailed invoices to customers, processed payments, and documented account updates.
  • Educated employees on specific QA standards and confirmed maintenance of standards.

MultiFit

Sales executive
01.2017 - 01.2018

Job overview

  • Traced and reported on level development and sales activities
  • Assessed successes and failures to develope actionable plans for continuous improvement
  • Negotiated and prepared sales contracts for new and existing customers.

Education

University of Pune, St. Mira's college for girls

Mcom Masters from Business analysis

University Overview

St.Mira's college for Girls

Bachelor of Commerce from Marketing

University Overview

St. Mira's college for Girls

HSC

University Overview

Skills

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Accomplishments

Accomplishments
  • Soft Skills Workshop from St.Mira's college for Girls

Timeline

Specialist
AXA Business Services
01.2019 - Current
Sales executive
MultiFit
01.2017 - 01.2018
University of Pune, St. Mira's college for girls
Mcom Masters from Business analysis
St.Mira's college for Girls
Bachelor of Commerce from Marketing
St. Mira's college for Girls
HSC
DEEPALI AKIWATEClaims Specialist