DEEPALI RAMESH
Bangalore
Summary
Category leader with over 8 years of experience in e-commerce, focusing on catalog operations and vendor management. Achieved a 25% increase in operational efficiency through data-driven strategies and automation initiatives. Expertise in leading teams and driving strategic initiatives in dynamic environments.
Overview
9
9
years of professional experience
Work History
Senior Associate - Buying Operations
Saks Fifth Avenue
Bangalore
06.2020 - 12.2024
- Oversaw complete buying operations, executing POs and onboarding vendors effectively.
- Boosted operational efficiency by 25% through collaboration with Tech and RPA teams for automation.
- Enhanced category growth by aligning vendor pricing with marketing campaigns.
- Developed a performance dashboard that decreased reporting time by 40%.
- Streamlined workflows within the team to improve data accuracy and productivity.
- Reviewed completed tasks to confirm quality standards, consistency, and compliance with guidelines.
- Served as liaison for internal stakeholders and vendors, ensuring alignment on business objectives.
- Examined sales data for trend identification to support strategic promotional planning initiatives.
- Directed resource management by assigning tasks and monitoring team progress toward deadlines.
Assistant Manager - Catalog Quality
AJIO
Bangalore
04.2019 - 06.2020
- Ensured catalog quality and vendor content compliance, driving accuracy in listings and discoverability.
- Conducted performance trend analyses to pinpoint listing gaps, fostering improvements in customer experience.
- Supervised vendor communications regarding catalog updates, onboarding issues, and SLA compliance matters.
- Facilitated training for internal teams using monthly quality reports, increasing effectiveness and first-pass accuracy.
- Mentored newly hired employees, sharing insights on various company programs to enhance their integration.
Senior Quality & Audit Specialist - Operations
Swiggy
Bangalore
11.2015 - 07.2018
- Company Overview: India's leading online food delivery platform
- Led the catalog quality audit function across regional markets, ensuring restaurant listings met brand and UX standards
- Developed and standardized QA processes that reduced review cycle times and improved accuracy by 30%
- Collaborated with product and tech teams to streamline CMS processes and reduce vendor escalations
- Coordinated with cross-functional teams to resolve catalog discrepancies and improve partner listing hygiene
- Mentored and trained audit specialists. Enhanced team capabilities through feedback loops and SOP refinement
- Supported onboarding for new restaurant partners by ensuring data quality and platform readiness
- India's leading online food delivery platform
Education
MBA - Bangalore, India
CMS Business School
Bangalore, India05.2015
BBM - Bangalore, India
PES University
Bangalore, India05.2013
Skills
- Excel expertise
- Data performance analysis
- Data visualization techniques
- Power BI analytics skills
- Catalog management systems
- Business intelligence tools
- Leadership abilities
- Customer engagement focus
- Process enhancement strategies
Accomplishments
- Recognized for Focusing on Customer needs by improving processes and making buying operations more efficient at Saks
- Received both Special Ace and Powerhouse Awards in recognition of outstanding team contributions at Swiggy
- Awarded Extra Miler Award for exceptional dedication and effort in my role at Swiggy
- Emerging Leader Development Program (ELDP), Saks - Chosen for Saks’ leadership pipeline program, cross-functional leadership
- Awarded for Seeking Diverse Perspectives at Saks for inspiring collaboration
Timeline
Senior Associate - Buying Operations
Saks Fifth Avenue
06.2020 - 12.2024
Assistant Manager - Catalog Quality
AJIO
04.2019 - 06.2020
Senior Quality & Audit Specialist - Operations
Swiggy
11.2015 - 07.2018
MBA - Bangalore, India
CMS Business School
BBM - Bangalore, India
PES University
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