Deepan N

Guardian India Operations Pvt Ltd.

05.2022 - Current

Managing the notification of a Request For Proposals. Includes assessment of the request, collaboration and negotiation of rates and plan design to ensure Competitive quotes relating to in force rates, location and market conditions.
Confirms accuracy and completeness of information in order to create a competitive quote.
Working closely with Brokers and sales representative in developing strategy to sell an accurate and timely quote.
Provide back up support for the team when appropriate.
To work on sales force tool to deliver competitive and exact quotes to the client.
Actively seeks solutions through logical reasoning and data interpretation skills and identifies trends to appropriate channel including improvement suggestions.
Reaching oout to sate hoders and sales for discounts and risk to deliver the perfect and competative quotes to the customers.
Maintained and prioritized to-do-list and followed up to complete tasks on-time.
Resolved customer issues promptly and professionally, maintaining high satisfaction rates while minimizing escalations.
Trained and mentored new team members, fostering a positive work environment and promoting professional growth.
Collaborated with cross-functional teams to achieve project goals and meet deadlines.
Conducted detailed market analysis to inform strategic planning and decision-making.
Increased customer satisfaction by implementing feedback systems to directly address concerns and improve service delivery.