DEEPANJAN HATI
KOLKATA
Summary
Accomplished Deputy Manager with strong financial analysis and loan assessment skills. Successfully coordinated initiatives that improved client engagement and ensured compliance with regulatory standards. Ready to leverage expertise to drive operational improvements and deliver exceptional customer service.
Overview
3
3
years of professional experience
3
3
Certifications
Work History
Deputy Manager
BANK OF MAHARASHTRA
DHAMTARI
05.2023 - Current
- Managed daily banking operations and ensured compliance with regulatory standards.
- Coordinated customer service initiatives, resulting in improved client satisfaction and engagement.
- Assisted in implementing new banking technologies, streamlining operations and enhancing service delivery.
- Recommended approval or disapproval of different loan types based on established criteria.
- Monitored outstanding accounts, ensuring timely payments and regulatory compliance.
- Worked closely with customers to understand needs and resolve diverse issues.
Education
Bachelor of Science - ZOOLOGY ( HONS.)
CITY COLLEGE
KOLKATA05-2019
Skills
- Loan assessment
- Financial analysis
- Regulatory compliance
- Vendor management
- Technology implementation
- Performance improvements
- Business development understanding
- Customer engagement
- Relationship management
- HR management
- Conflict resolution
Languages
English
Proficient (C2)
C2
Hindi
Proficient (C2)
C2
Bengali
Native
Native
Certification
Advanced Excel
Timeline
Deputy Manager
BANK OF MAHARASHTRA
05.2023 - Current
Bachelor of Science - ZOOLOGY ( HONS.)
CITY COLLEGE