Deepanjan Sahu
New Delhi
Summary
Result-oriented Assistant Store Manager with a proven track record in driving customer satisfaction and sales. Expertise in inventory management using SAP HANA combined with exceptional problem-solving skills has consistently contributed to operational excellence. A proactive approach in workforce management and training has enhanced team performance, leading to the achievement of key targets.
Seeking opportunities to hone my skills and grow in a dynamic environment.
Overview
4
4
years of professional experience
Work History
Assistant Store Manager
ABFRL (Van Heusen)
Lucknow/New Delhi
08.2022 - Current
- Promoted high customer satisfaction by resolving queries with knowledgeable and amicable service.
- Driven sales on the floor, with an eye to detail for effective conversion.
- In charge of the store's SOPs and overall functioning (90+ PSOP scores)
- Collaborated closely with team members to achieve set targets by reviewing their performance daily and weekly.
- Looked after the store's visual merchandising as per brand standards.
- Monitored inventory levels and coordinated with the buying and merchandising team to keep the best sellers well-stocked.
- Oversaw retail operations (manpower, customers, and other stakeholders) for smooth execution.
- Coached and developed store associates for their next roles.
Industrial Exposure Trainee
Roseate Hotels & Resorts
New Delhi
01.2021 - 04.2021
Education
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management, Pusa
New Delhi05-2022
Skills
- Business and Data analysis
- Inventory management (SAP HANA)
- New hire training
- MPOS
- Basic MS Excel
- Communication
- Problem-solving
- Workforce management
- Multitasking and organizational skills
- Store operations
Languages
English
First Language
Hindi
Proficient (C2)
C2
Bengali
Proficient (C2)
C2
Accomplishments
- Constantly delivered in excess of 103% of monthly store target.
- Led Van Heusen (Pacific Tagore) to ever highest milestone nos. of 1.08 Crore in Nov'2024.
- Thrived as market leaders in S&B category (Hazratganj, Lajpat Nagar & Pacific Mall)
Timeline
Assistant Store Manager
ABFRL (Van Heusen)
08.2022 - Current
Industrial Exposure Trainee
Roseate Hotels & Resorts
01.2021 - 04.2021
Bachelor of Science - Hospitality & Hotel Administration
Institute of Hotel Management, Pusa
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