Singing
Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. A professional, with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations & challenges to best enhance the organizational brand.
Operations management
Project management
Cross-functional teamwork
Documentation and reporting
Verbal and written communication
Goal setting
Complex Problem-solving
Performance evaluations
Coaching and mentoring
Risk management
Analytical thinking
Interpersonal skills
- Created 466 New Protection Templates for TM protection in WW stores Capturing 12.8MM Infringing Listings
- Collaboration with Business on targeting ASCII and UNDERSCORE based Obfuscations
- Drove multiple projects as a part of Building Solutions for the team such as a.) Media brand protections b.) BMVD PTDs
- Worked on multiple escalations for some major brands such as Mercedes, LG, CROCs, NIKE etc. along with their respective RCAs & PAs
- Collaborated with multiple stake holders to streamline goal reporting and initiated weekly and monthly flash reports
- Initiated and owned multiple goals such as: a.) Successful conversion goal b.) Proactive prioritization goal c.) Team throughput goals etc.
- Collaborated with multiple programs to drive customer and seller satisfaction by identifying incorrect enforcements and implementing fixes
- Created feedback loops to ensure appropriate discourse and subsequent AIs
- Created multiple SOPs for the team to ensure standardization such as: a.) Ingredient brand SOP b.) Media SOP c.) Generic SOP d.) Audit SOPs etc.
- Trained and mentored multiple folks as an SME and then as a manager, including two of his own managers/supervisors
Singing
Reading
Theology
History