Summary
Overview
Work History
Education
Skills
Additional Information
Interests
Reading in general, writing opinion pieces, games (indoor/outdoor)
Timeline
Generic
Deepankar Sharma

Deepankar Sharma

Manager, Brand Protections- Automated Brand Protection
Delhi

Summary

Insightful Manager with experience directing and improving operations through effective employee motivational strategies and strong policy enforcement. Proficient in best practices, market trends and regulatory requirements of industry operations. Talented leader with analytical approach to business planning and day-to-day problem-solving. A professional, with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations & challenges to best enhance the organizational brand.

Overview

7
7
years of professional experience
3
3
Languages

Work History

Manager I, Risk, L4

Amazon
06.2018 - Current
  • Joined as a language specialist and managed two marketplaces - Spain and Mexico
  • Worked on IP infringement patterns and drove successful TEXT based protections on the Amazon catalogue.
  • Got promoted twice: Team lead in 2022 and Manager in 2024
  • Handled a team of 22 resources and assisted in their BAU activities as well as capacity planning & adressing potential blockers/challenges.
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Cross-trained existing employees to maximize team agility and performance.
  • Partnered with tech teams/POCs to drive automations and process improvements.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.
  • Mentored junior team members for career advancement, fostering a pipeline of future leaders within the organization.
  • Implemented customer feedback mechanisms to gather insights, using this information to guide strategic planning and decision-making.
  • Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.

Education

Bachelor of Arts - Spanish

English And Foreign Languages University
Hyderabad
04.2001 -

Skills

    Operations management

    Project management

    Cross-functional teamwork

    Documentation and reporting

    Verbal and written communication

    Goal setting

    Complex Problem-solving

    Performance evaluations

    Coaching and mentoring

    Risk management

    Analytical thinking

    Interpersonal skills

Additional Information

- Created 466 New Protection Templates for TM protection in WW stores Capturing 12.8MM Infringing Listings

- Collaboration with Business on targeting ASCII and UNDERSCORE based Obfuscations

- Drove multiple projects as a part of Building Solutions for the team such as a.) Media brand protections b.) BMVD PTDs

- Worked on multiple escalations for some major brands such as Mercedes, LG, CROCs, NIKE etc. along with their respective RCAs & PAs

- Collaborated with multiple stake holders to streamline goal reporting and initiated weekly and monthly flash reports

- Initiated and owned multiple goals such as: a.) Successful conversion goal b.) Proactive prioritization goal c.) Team throughput goals etc.

- Collaborated with multiple programs to drive customer and seller satisfaction by identifying incorrect enforcements and implementing fixes

- Created feedback loops to ensure appropriate discourse and subsequent AIs

- Created multiple SOPs for the team to ensure standardization such as: a.) Ingredient brand SOP b.) Media SOP c.) Generic SOP d.) Audit SOPs etc.

- Trained and mentored multiple folks as an SME and then as a manager, including two of his own managers/supervisors


Interests

Singing

Reading

Theology

History

Reading in general, writing opinion pieces, games (indoor/outdoor)

  • History Buff & Theology Enthusiast: I have a deep passion for exploring the intricacies of history and theology, often finding myself diving into books, articles, and discussions that range from ancient civilizations to modern-day philosophical debates. I particularly enjoy writing opinion pieces where I blend historical context with contemporary politics, all while ensuring my arguments are both insightful and thought-provoking
  • Strategist (Indoor & Outdoor Games): Whether it’s rolling dice in a heated game of Ludo or engaging in a fast-paced PS4 session, I’m always up for a challenge—especially if it involves strategy. Outdoors, I’m an avid cricket and badminton player, where I put my competitive spirit to good use. I find that both sports and video games offer the perfect mix of strategy, teamwork, and a touch of friendly rivalry.

Timeline

Manager I, Risk, L4

Amazon
06.2018 - Current

Bachelor of Arts - Spanish

English And Foreign Languages University
04.2001 -
Deepankar SharmaManager, Brand Protections- Automated Brand Protection