Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Interests
Timeline
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Deepesh Nim

Deepesh Nim

Senior Executive
Gurgaon

Summary

Dynamic Senior Executive with a proven track record at Spencer's Retail Limited, excelling in performance improvement and operational management. Adept at strategic planning and staff management, I successfully streamlined processes, enhancing productivity and profitability. Recognized for exceptional customer service and effective team leadership, driving significant growth and operational efficiency.

Overview

13
13
years of professional experience
2
2
Languages

Work History

Senior Executive

Spencer's Retail Limited
10.2018 - 04.2024
  • Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
  • Established team priorities, maintained schedules and monitored performance.
  • Defined clear targets and objectives and communicated to other team members.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Established performance goals for employees and provided feedback on methods for reaching those milestones.
  • Streamlined operations for increased efficiency by identifying bottlenecks in sales processes and implementing targeted solutions.

Retail Outlet Incharge

Relaxo Footwear Limited
09.2014 - 08.2017
  • Showcased self-driven work ethic.
  • Demonstrated exceptional verbal and written communication abilities.
  • Proven ability to learn quickly and adapt to new situations.
  • Skilled at working independently and collaboratively in a team environment.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Adaptable and proficient in learning new concepts quickly and efficiently.
  • Resolved problems, improved operations and provided exceptional service.

Team Leader

Reliance Retail Limited
06.2013 - 06.2014
  • Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
  • Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
  • Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
  • Mentored junior staff members, helping them develop their leadership potential and advance in their careers.

Floor Associate

Bharti Walmart Private Limited
05.2011 - 06.2013
  • Informed customers of current store promotions to encourage additional sales purchases.
  • Greeted customers, helped locate merchandise, and suggested suitable options.
  • Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
  • Displayed merchandise by arranging in appealing ways to boost sales.
  • Contributed to visual merchandising efforts by creating eye-catching displays that attracted customers and promoted sales growth.
  • Assisted in maintaining a safe work environment by promptly reporting any hazards or safety concerns observed on the sales floor.
  • Improved sales performance by actively engaging with customers on the floor, understanding their needs, and recommending suitable products.
  • Provided exceptional customer service during high-traffic periods by managing lines effectively and maintaining a calm demeanor under pressure.
  • Enhanced operational efficiency by organizing shelves, racks, and other display areas for easy access and navigation by customers.
  • Exceeded personal sales targets consistently through proactive engagement with customers on the floor.
  • Maintained store cleanliness, ensuring a welcoming environment for customers and improving overall shopping experience.

Education

PGDM - Marketing Management

IIMT PROFESSIONAL COLLEGE
Meerut
07.2008

Bachelor Of Commerce - Commerce

RBS COLLEGE
Agra
07.2005

Intermediate Certificate - Commerce

John Milton Public School
Agra
06.2002

High School Diploma - All Subjects

John Milton Public School
Agra
06.2000

Skills

Performance improvement

Accomplishments

Get promoted from Executive to Senior Executive in Spencer's retail limited

Software

SAP

WMS

ERP

Interests

Cricket

Bollywood

Music

Timeline

Senior Executive

Spencer's Retail Limited
10.2018 - 04.2024

Retail Outlet Incharge

Relaxo Footwear Limited
09.2014 - 08.2017

Team Leader

Reliance Retail Limited
06.2013 - 06.2014

Floor Associate

Bharti Walmart Private Limited
05.2011 - 06.2013

PGDM - Marketing Management

IIMT PROFESSIONAL COLLEGE

Bachelor Of Commerce - Commerce

RBS COLLEGE

Intermediate Certificate - Commerce

John Milton Public School

High School Diploma - All Subjects

John Milton Public School

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Deepesh NimSenior Executive