Results-driven Senior Process Executive with 3 years of experience in efficient property management, consistently exceeding training, processing, and tax servicing goals. Skilled at building productive working relationships to facilitate sales and satisfy clients.
Responsible for banking operation research.
Ensure Payments and transactions are validated, processed and released in an accurate and timely
manner through seamless use of the various systems.
Input and approval up to agreed limits, of funds transfer information within deadlines directed as per
bank compliance.
Identifying the mismatches in bank checks from the disbursements made from customer bank account
transactions.
Resolve and research undelivered payments. Investigate any transaction failures and provide a complete
resolution.
Dealing with refunds, return checks/ wire payments using oracle database payment networks.
Perform quality check and quality assurance on team member’s production to maintain 100% quality.
Responsible for the accurate and timely completion of all assigned tasks and reports with in SLA.
Review Tax bills, closing disclosure, and other supporting documents of payment requests to ensure
accurateness and completeness.
Ensure issued checks are recorded and posted to the system on daily basis.
I hereby declare that the above information is true to the best of my knowledge. If a chance is given to show my abilities, I will do my best to come true to your aspirations.