Janani Prakash

Flight center travel group

Remittance advise reconciliation for all payments.

Preparing direct debit refunds and credit card allocation.

Perform daily and monthly bank reconciliation.

Follow up on unidentified and unapplied payments.

Address payments issues like double payment and other discrepancies.

Responsible for all areas for cash application process.

Ensure and adhere to strict control environment within the accounts receivable department.

Antylia scientific : 06-2022 to 07-2023

Handling portfolios consisting of 6242 customers worth 5 million. Achieving the SLA target under over 30 & over 60 of my portfolio. Analyzing disputes on invoice which includes billing disputes, tax disputes, payment posting disputes and resolving them to clear balance.

Following on disputed accounts regularly and submit them for write off.

Manage individual workflow productively and efficiently.

Assists management with hiring processes and new team member training.

Develops strategies to promote team member adherence to company regulations and performance goals.

Well developed interpersonal skills to convey information clearly and concisely, when dealing with both internal and external customers and colleagues.