Summary
Overview
Work History
Education
Skills
Accomplishments
Additional Information
Timeline
Generic
Deepika Ram Singh

Deepika Ram Singh

Career Coach
Mumbai

Summary

Strategic Job Coach with substantial background in providing career counseling and job search strategies to job seekers. Skilled at coaching clients on interview techniques and resume building. Excellent coaching skills with insights in job market.

Overview

15
15
years of professional experience
16
16
years of post-secondary education
3
3
Languages

Work History

Career Coach

Pro Confident
05.2020 - Current
  • Worked with job aspirants to determine job targets based on skills and personality.
  • Assisted clients in building successful job search strategies.
  • Coached clients one-on-one on interviewing techniques.
  • Conducted individual and group counseling sessions.
  • Instructed individuals in career development, job search and application strategies, resume writing and interview skills.
  • Conducted mock interviews to help clients prepare for interviews with potential employers.
  • Provided ongoing guidance and support to clients throughout job search and onboarding process.

Senior Executive Trainer

Integreon Managed Solutions
02.2019 - 02.2020
  • Created interactive content for global teams on LMS
  • Conducted meetings with senior management to analyze business requirements and pain points
  • Facilitated training programs for all global teams
  • Introduced psychometric tools and trained senior staff
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
  • Updated training processes by reviewing existing documentation, leveraging feedback from associates and working with legal and compliance teams.

Training Officer

Concentrix Services India Private Limited
04.2016 - 05.2017
  • Evaluated success of training programs and recommended improvements to management to enhance effectiveness.
  • Established personnel qualifications and coordinated onboarding activities with HR.
  • Assessed skill gaps for employees and developed training courses to meet identified needs.
  • Provided coaching and mentoring to employees.
  • Utilized behavioral-based interviewing techniques to evaluate candidates' experience and skills.
  • Met with hiring managers to discuss and develop job profiles and interview questions.
  • Collaborated with other HR team members to develop more comprehensive and successful interview processes.

Deputy Manager (Contractual)

Kotak Life Insurance
04.2014 - 06.2015
  • Conducted individual feedback sessions for the team, created assessment tools basis feedback, and further identified and ensured productivity improvises.
  • Designed a 5-day training module for all new hire batches on behavioral and soft skills parameters.
  • Interviewed candidates for the process and sub-processes on communication, behavioral and cultural fit.
  • Worked closely with the HR Team initiating new training plans for all levels.

Senior Quality Analyst / Trainer

Intelenet Global Services
04.2008 - 01.2013
  • Analyzed quality and performance data to support operational decision making.
  • Collaborated with management to provide training on improved processes.
  • Developed training materials, SOPs for new joiners.
  • Facilitated and coached employees on behavior and soft skills.

Education

SSC - English

M A High School
06.1993 - 03.2003

HSC - Commerce

Dalmia College
06.2003 - 02.2005

Bachelors of Commerce - Commerce

Mumbai University
06.2007 - 04.2012

Skills

    Interviewing

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Accomplishments

    2023: 5 LinkedIn Top Voice Badges

    2022: Featured on UpGrad, LinkedIn News and Get Hired on LinkedIn

    2020: Co-Author of 2 International Bestselling Books
    2019: National Women Excellence Award

Additional Information

Workshops Conducted:

2022: Career Ready Workshop, Army School. Kashmir

2020: Facilitated Medico Mentorship Program
2020: Job Readiness for HMV University, Punjab
2020: Self Confidence at Work, Planotech Media House


Workshops Attended:

2023: Making the Stage by Blair Singer

2022: Professional Speaker from Speakers Institute, Australia
2014: Personality Development by Dr. Tushar Guha

Extra Curricular Activities

2020 and 2021: Editor and Ghost-Writer of 5 International Bestselling Books
Pro bono Webinars for Personality Development for Naandi Foundations
Completed Image Consulting and Soft Skills Training. ICBI

Timeline

Career Coach

Pro Confident
05.2020 - Current

Senior Executive Trainer

Integreon Managed Solutions
02.2019 - 02.2020

Training Officer

Concentrix Services India Private Limited
04.2016 - 05.2017

Deputy Manager (Contractual)

Kotak Life Insurance
04.2014 - 06.2015

Senior Quality Analyst / Trainer

Intelenet Global Services
04.2008 - 01.2013

Bachelors of Commerce - Commerce

Mumbai University
06.2007 - 04.2012

HSC - Commerce

Dalmia College
06.2003 - 02.2005

SSC - English

M A High School
06.1993 - 03.2003

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