Reading
Poonam B Thakur
Career Coach
Pune,MH
Summary
Highly communicative Eligibility Specialist with background helping individuals understand and access affordability options. Talented performer with over 10 plus years of providing information, direction and resource material. Considered team player with exemplary multitasking skills.
Overview
11
11
years of professional experience
7
7
Certifications
3
3
Languages
Work History
Career Coach
Randstad RiseSmart
Pune, Maharashtra
02.2020 - Current
- Introduced special outreach programs to department chair in effort to increase institution's interest in community service.
- Instructed individuals in career development techniques, such as job search and application strategies, resume writing and interview skills.
- Carried out day-day-day duties accurately and efficiently.
- Provided advice and best practices in the areas of career development, interviewing, salary negotiations, support and career counseling services of participants, to name a few
- Helped clients identify goals and interests in planning strategic career moves and developing relevant skills.
- Counseled clients on how to strengthen their weaknesses via assessments to help determine clients’ interests and talents.
- Recommended additional education/courses to clients to help them achieve their career goals, reviewed their resumes and cover letters and provided feedback.
- Rehearsed job interview tactics with the clients
Training Manager
ApTask
Pune, Maharashtra
02.2019 - 03.2019
- Compiled data highlighting key metrics to report information, determine trends and identify methods for improving store results.
- Alternated training methods to diversify instruction, strengthen learning opportunities and enhance program success.
- Conducted orientation sessions and organized on-the-job training for new hires.
- Assessed skill gaps for employees in operations and developed training courses to meet identified needs.
- Reviewed and edited all training materials for accuracy and company policy compliance.
- Evaluated success of training programs and recommended improvements to upper management to enhance effectiveness.
Manager - Professional Development
iPlaceusa
Pune, Maharashtra
08.2013 - 12.2017
- Onboarded new hires and set up training.
Coordinated with Operations team managers to forecast hiring needs and department goals. - Maintained in-depth understanding of recruiting and training trends and hiring desires.
- Referred candidate resumes to team leads and managers for evaluation and submission.
- Implemented and delivered specified Training materials as indicated to assure certifications iPlaceUSA Lead – Professional Development.
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Achieved above 80% average completion rate on all assignments without loss of materials and assets, demonstrating innovative and practical problem-solving skills in high-stress environment.
- Evaluated report data to proactively adjust and enhance the training operations.
- Applied mentor-mentee feedback to develop process improvements and support long-term business needs.
- Maximized performance by monitoring daily activities and mentoring team of 30 plus associates.
Technical Recruiter
iPlaceusa
Pune, Maharashtra
12.2009 - 06.2015
- Referred candidate resumes to customer account managers for evaluation and submission.
- Wrote and posted technical job descriptions
- Sourced and selected applicants for technical positions within company.
- Used Boolean searches to develop applicant portfolios for expected openings.
- Maintained work structure by updating job requirements and job descriptions for all positions.
- Worked alongside global business leader to deploy new training strategies.
- Onboarded new hires and set up training.
Education
Bachelors of Commerce -
University of Pune
Train The Trainer Certification’ through Bodhih Training Solutions (Licence number BTSPLTTTC01830) Page 1 of 1 - undefined
Skills
One-on-one counseling
Problem-solving skills
Job search strategies
Career mentoring
Interview techniques
Relationship building
Goal Setting
Skilled in intake interviewing
Behavior improvements
Performance improvements
Motivational leadership style
Self-directed mindset
Organizational abilities
Analytical and critical thinking
Skill Development
Detail-oriented
Interpersonal Communication
Social understanding
Certification
Completed ‘Train The Trainer Certification’ through Bodhih Training Solutions (Licence number BTSPLTTTC01830)
Interests
Doodling
Gardening
Reading
At the moment, The Gifts of Imperfection: Let Go of Who You Think You’re Supposed to Be and Embrace Who You Are – Brene Brown
Ikigai: The Japanese Secret to a Long and Happy Life
Thinking, Fast And Slow – Daniel Kahneman
The Goal: A Process of Ongoing Improvement by Eliyahu Goldratt
The Alchemist by Paul Coelho
Quote
Acting childish seems to come naturally, but acting like adult, no matter how old we are, just doesn’t come easy to us.
Lily Tomlin
Accomplishments
- Successfully restructured and implemented in-house and external signature training series.
- Trained hiring managers on behavioral interviewing techniques, hiring processes and onboarding.
- Trained more than 500+ full time associates and 200+ flex-time associates.
- Received numerous commendations from supervisors for team building, mentoring and leadership skills.
Timeline
Career Coach
Randstad RiseSmart
02.2020 - Current
Training Manager
ApTask
02.2019 - 03.2019
Completed ‘Train The Trainer Certification’ through Bodhih Training Solutions (Licence number BTSPLTTTC01830)
09-2017
Manager - Professional Development
iPlaceusa
08.2013 - 12.2017
Technical Recruiter
iPlaceusa
12.2009 - 06.2015
Bachelors of Commerce -
University of Pune