Summary
Overview
Work History
Education
Skills
Websites
Certification
Timeline
Generic

DEEPRAJ BHISE

Mumbai

Summary

Dynamic Payroll and Cluster Lead with over 10 years of experience managing end-to-end payroll for more than 8,000 employees across diverse international landscapes. Expertise includes payroll compliance, automation, and fostering collaboration among multiple stakeholders. Proven track record of delivering significant results, including a 40% increase in processing efficiency and achieving 100% client satisfaction scores while retaining high-performing teams. Recognized for enhancing governance frameworks, minimizing errors, and driving operational excellence within global payroll operations.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Payroll Cluster Lead

Accenture
08.2022 - Current
  • Increased payroll productivity by 30% through the development and implementation of automated processes.
  • Standardized payroll governance frameworks across multiple countries, enhancing data accuracy, strengthening security controls, and streamlining global payroll operations.
  • Directed end-to-end payroll operations for 5,000+ employees monthly, from timesheet validation to final disbursement, ensuring 100% accuracy and compliance.
  • Led payroll audits, ensuring financial accuracy, compliance with regulatory standards.
  • Partnered with clients to design tailored payroll solutions, improving service delivery and driving client retention.
  • Led monthly client governance reviews, presenting payroll performance metrics, project updates, and risk mitigations to ensure alignment with client expectations.
  • Recommended data-driven workforce adjustments, aligning staffing with business needs and achieving operational efficiency targets.
  • Drove multiple payroll transformation projects focused on standardization, process optimization, and accuracy improvements.

Client Service Lead

ADP India
06.2014 - 07.2022
  • Delivered end-to-end payroll services for 6,000+ employees across multiple clients, ensuring 100% accuracy, compliance, and timely processing.
  • Standardized and streamlined payroll processes, reducing turnaround time by 30% and improving operational efficiency.
  • Led and developed a 10-member team managing UK payroll operations, achieving a 25% reduction in SLAs and enhancing service delivery.
  • Ensured full compliance with legal and tax regulations by collaborating closely with HR, Finance, and external auditors.
  • Enhanced client experience and strengthened relationships, contributing to consistently higher Net Promoter Scores (NPS) and client retention.

Sr. Process Analyst

WNS Global Services
06.2011 - 06.2014
  • Supported insurance clients by resolving policy-related issues, reimbursements, and inquiries.
  • Conducted process mapping in Australia and created Standard Operating Procedures (SOPs).
  • Delivered training to India-based teams, ensuring process compliance and knowledge transfer.

Education

Bachelor of Science - Hospitality

University of Mumbai
01.2011

Skills

  • Multi-Country Payroll Processing
  • SAP ADP HCM Power BI Power Automate
  • Compliance & Audit Management
  • Process Standardization & Automation
  • Client Relationship Management
  • Team Leadership & Training
  • Innovation management
  • Operations management
  • Workforce management

Websites

Certification

  • CIPP (Certified International Payroll Professional), Global Payroll Association – 2025
  • Master Microsoft Excel Macros and Excel VBA.

Timeline

Payroll Cluster Lead

Accenture
08.2022 - Current

Client Service Lead

ADP India
06.2014 - 07.2022

Sr. Process Analyst

WNS Global Services
06.2011 - 06.2014

Bachelor of Science - Hospitality

University of Mumbai

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DEEPRAJ BHISE