Deep Sharma
New Delhi
Summary
Experienced and detail-oriented financial crime professional with a proven track record in detecting, investigating, and mitigating financial crimes including money laundering, fraud, and terrorist financing. Skilled in analyzing complex transactional data, identifying suspicious patterns, and ensuring compliance with regulatory frameworks such as AML, KYC, and FATF guidelines. Adept at using data analytics tools, drafting high-quality Suspicious Activity Reports (SARs), and collaborating with cross‑functional teams to enhance financial crime prevention strategies.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Senior FinCrime Analyst (Crypto)
Magnit Global
New Delhi
2023.03 - Current
- Experienced in the crypto industry, ideally within a virtual asset services provider (VASP), such as a crypto exchange.
- Experienced in working with blockchain investigation.
- Experienced in handling suspicious AML/screening cases that involve both fiat and crypto transactions.
- Conducting real-time monitoring of financial transactions to detect and investigate suspicious activity. Also, ensuring compliance with AML, KYC, and CFT regulation.
- Conducted detailed reviews of suspicious transactions and filed Suspicious Activity Reports (SARs) as per compliance guidelines.
- Conducted structured investigations and root cause analysis (RCA) using standardized procedures and methodologies.
- Investigated cybercrime cases, money laundering, and suspicious activities using fraud detection tools and analysis methods.
- Conducted real-time transaction monitoring and investigations to detect and report suspicious financial activity.
- Applying standard procedures to investigate and resolve customer issues with accuracy and care.
- Maintained adherence to service level agreements (SLAs) with consistency and professionalism.
- Delivering high-quality, efficient support on frequent and less complex requests.
- Independently handled basic FAQs and troubleshooting; escalated complex issues as needed, ensuring high customer satisfaction.
- Supported core product functionality and helped customers with basic product-related queries.
- Demonstrated fluency in English and excellent communication skills to deliver clear and empathetic support.
- Experienced in the crypto industry, ideally within a virtual asset services provider (VASP), such as a crypto exchange.
Senior Fincrime Analyst (Contract)
Raisso Global
Mumbai
2022.05 - 2022.10
- Conducted real-time monitoring of financial transactions and investigations.
- Reviewed suspicious transactions and filed SARs.
- Conducted structured investigations and RCA.
- Investigated cybercrime, money laundering, and suspicious activities.
- Maintained adherence to SLAs.
- Delivered high-quality support for frequent and less complex requests.
- Handled FAQs, troubleshooting, and escalations.
- Supported product functionality queries.
- Conducted AML, CTF, fraud, and sanctions investigations.
- Performed KYC, EDD, and customer risk assessments.
- Reviewed transaction monitoring alerts for unusual patterns.
- Filed SARs and escalation reports within timelines.
- Conducted sanctions, PEP, and adverse media screening.
- Worked with compliance/legal teams on audits and inquiries.
- Maintained case documentation and ensured AML/CFT compliance.
- Improved monitoring rules and investigation effectiveness.
Fincrime Analyst (Contract)
Lancesoft
Gurgaon
2022.02 - 2022.04
- Maintained SLAs with professionalism.
- Delivered high-quality customer support.
- Conducted real‑time monitoring of transactions.
- Reviewed alerts and filed SARs.
- Handled investigations and RCA.
- Investigated financial crime cases including AML and fraud.
- Conducted CDD/KYC reviews.
- Prepared documentation for audits.
- Escalated suspicious cases as required.
Fincrime Analyst (Contract)
Concentrix
Gurgaon
2020.08 - 2020.11
- Monitor daily transactions to identify unusual or suspicious activity using AML monitoring tools.
- Perform basic KYC checks and verify customer identity documents during onboarding and periodic reviews.
- Conduct sanctions, PEP, and adverse media screening and escalate potential true matches.
- Assist in initial investigation of alerts, documenting findings and preparing case notes.
- Support SAR/STR preparation by gathering required data and summarizing basic observations.
- Maintain accurate records of all case actions while following internal AML/CFT procedures.
- Coordinate with senior analysts and compliance teams for escalations, clarifications, and risk assessments.
Customer Representative (Contract)
Kocher
Gurgaon
2019.05 - 2019.07
- Assist customers with inquiries through phone, email, or chat while maintaining a professional and empathetic tone.
- Resolve basic product or service issues by following standard procedures and troubleshooting steps.
- Document customer interactions accurately in CRM systems and update records as required.
- Escalate complex or unresolved cases to senior teams with clear notes and supporting details.
- Provide accurate information about products, services, and policies to ensure a smooth customer experience.
- Meet performance targets such as response time, first‑contact resolution, and customer satisfaction.
- Collaborate with internal teams to resolve customer concerns and improve service processes.
Education
Master of Science - Biotechnology
Parul University
2023
Bachelor of Science - Biotechnology
Parul University
2020
Skills
- Customer Relationship Management (CRM)
- Conflict Resolution & Problem-Solving
- Performance Metrics & Reporting
- Process Improvement
- Communication & Interpersonal Skills
- Time Management & Multitasking
- Adaptability & Flexibility
- Technical Proficiency in CRM software
- Effective Communication
- Client Engagement
- Teamwork & Collaboration
- Customer Support
- Problem Solving
- Critical Thinking
- Analytical Skills
- Financial Knowledge
- Financial Reporting
- Account Reconciliation
- Financial Crime Risk Assessment
- KYC Analysis
- Ability to Work in High-Stakes Environments
- Adaptability to Dynamic Work Environments
Certification
- Generative AI Foundation Certificate
- Project Management Certification
- Operation Management Certification
Timeline
Senior FinCrime Analyst (Crypto)
Magnit Global
2023.03 - Current
Senior Fincrime Analyst (Contract)
Raisso Global
2022.05 - 2022.10
Fincrime Analyst (Contract)
Lancesoft
2022.02 - 2022.04
Fincrime Analyst (Contract)
Concentrix
2020.08 - 2020.11
Customer Representative (Contract)
Kocher
2019.05 - 2019.07
Master of Science - Biotechnology
Parul University
Bachelor of Science - Biotechnology
Parul University