Summary
Overview
Work History
Education
Skills
Websites
Affiliations
References
Timeline
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Deepshika Mohta

Bengaluru

Summary

Dedicated and results-driven professional with five years of dynamic experience in the US custom apparel industry, marked by consistent career advancement. Proven track record of exceeding targets and driving leadership in team settings. Seeking a managerial role to leverage expertise in leading teams, fostering innovation, and delivering exceptional results in a new and challenging environment. Ready to bring leadership, creativity, and a passion for excellence to propel company success.

Overview

7
7
years of professional experience

Work History

Senior Operations Team Lead (Trademark Licensing)

Fresh Prints NYC
Remote
09.2022 - Current
  • Team Building - Interviewed, Hired and Trained 8+ team members and facilitated their rapid integration into the team.
  • Project Management - Created project plans and timelines to successfully complete 10 projects which resulted in an increase in efficiency on tickets and reporting.
  • Leadership and Management - Led a team of 7 professionals, streamlined workflow processes, delegated medium-impact tasks and improved team's daily performance by 30%.
  • Delegation - Trained and successfully delegated established quality control system and royalty reporting to two tenured associates.

Operations Team Lead (Trademark Licensing)

Fresh Prints NYC
Remote
09.2021 - 09.2022
  • Quantity Metric Management - Managed internal operational standards and productivity targets.
  • Training Material - Compiled and improvised training materials for new employees and tracked skill development.
  • Career Advancement - Conducted weekly and annual performance evaluations members, providing constructive feedback to promote professional growth and brought a balance between individual and company goals of each associate.
  • Order Issue Resolutions - Handled escalated licensing order issues for rapid resolutions.
  • Royalty Reporting - Single handedly created and reported over $1.2 million royalties to over 500+ universities and greek groups in the US.
  • Partnerships - Developed strong partnerships with stakeholders, universities, and licensing agencies to enable smooth business.

Senior Associate (Trademark Licensing)

Fresh Prints NYC
Remote
09.2020 - 09.2021
  • Ticket Resolution - Worked on over 5000 tickets with the highest resolve of 150 tickets per day.
  • KPI goal setting and tracking - Set up quarterly goals for myself and the team and kept track of them.
  • Data Analysis - Analyzed incoming ticket volume and identified ways to make our processes more efficient.
  • Resource Development - Created an exhaustive knowledge base of 750+ articles about trademarks of universities to assist the art team

Junior Associate (Trademark Licensing)

Fresh Prints NYC
Hyderabad
06.2019 - 09.2020
  • Worked on 700 Freshdesk tickets.
  • Checked each order for licensing issues.
  • Licensing Training calls to the sales teams

Business Development Intern

Outbox Surprises
Kolkata
08.2017 - 08.2018

Education

Bachelors of Commerce - Marketing Hons.

St. Xavier's College
Kolkata, West Bengal
05-2019

High School Diploma -

The Heritage School
Kolkata, West Bengal
05-2016

GED -

Our Lady Queen of The Mission School
Kolkata, West Bengal
04-2014

Skills

  • Leadership Skills
  • Project Planning & Execution
  • Performance Tracking and Evaluation
  • Key Performance Indicators
  • Training and Development
  • Effective Communication
  • MS Office
  • Attention to Detail
  • Data Driven
  • Organizational Skills
  • Problem-Solving Skills

Websites

Affiliations

  • Reading
  • Yoga
  • Photography & Videography
  • Graphic Designing

References

References available upon request.

Timeline

Senior Operations Team Lead (Trademark Licensing)

Fresh Prints NYC
09.2022 - Current

Operations Team Lead (Trademark Licensing)

Fresh Prints NYC
09.2021 - 09.2022

Senior Associate (Trademark Licensing)

Fresh Prints NYC
09.2020 - 09.2021

Junior Associate (Trademark Licensing)

Fresh Prints NYC
06.2019 - 09.2020

Business Development Intern

Outbox Surprises
08.2017 - 08.2018

Bachelors of Commerce - Marketing Hons.

St. Xavier's College

High School Diploma -

The Heritage School

GED -

Our Lady Queen of The Mission School

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Deepshika Mohta