Deepshikha Koul

SAP professional with expertise in Solution Manager Focused Build for Requirement-to-Deploy (R2D) , Agile Delivery , Agile Methodologies , and release governance. Skilled in Work Packages, Work Items , change and release management , test automation and Project Management. Experienced in integrating S/4 HANA implementations with Focused Build to ensure compliance, efficiency, and traceability across SAP landscapes. Adept at collaborating with cross-functional/Technical teams, ensuring alignment between Business and IT, and driving efficiency in SAP Project delivery.

Managed and optimized SAP Basis operations , ensuring high system availability , performance, and compliance with organizational and client requirements.

Expertise in system troubleshooting , performance tuning and stakeholder communication to deliver effective solutions aligned with business objectives.

Worked on Production system upgrades (ABAP,JAVA,Dual Stack), Component upgrade , Sql Patch upgrade, Kernel upgrade , DAA installation, system refresh, solman alert configuration and system monitoring.

Consistently ensured zero defects in delivery , achieved sustained backlog reduction ,and delivered 100 percent SLA adherence in all bridge calls initiated for P1,P2 issues.

Enhanced client satisfaction by automating system health checks with Control-M, powershell , and Automation Anywhere A360 , reducing manual effort by 20 hours per week and ensuring faster issue detection and resolution.

Received felicitation for client innovation for automating data archiving in ECC using ControlM and A360 , collaborated with other teams , resulting in significant time and cost saving -18000 Dollars.