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Dynamic, results-driven professional with 6 years of experience in client services, flight operations, and portfolio management. Proven expertise in ensuring passenger safety and satisfaction, leading cross-functional teams, and delivering exceptional client service. Skilled in client relationship management, team leadership, and problem-solving. Recognized for optimizing operational processes, driving client retention, and achieving high satisfaction scores. Adept at market analysis, negotiation, and effective communication. Eager to leverage my diverse skill set and experience in a challenging client services role to drive operational excellence and exceed client expectations.

Results-driven Project Manager, Client Services Manager, and IT Services Manager with over 20 years of experience leading complex IT infrastructure, software deployment, and client service initiatives in telecommunications and fintech. Expert in end-to-end project lifecycle management, IT service operations, financial oversight, and fostering cross-functional collaboration. Skilled at navigating siloed organizational structures to drive positive project outcomes and ensure high customer satisfaction. Certified in Prince2 Practitioner, AgilePM Practitioner, Professional Scrum Master, and ITIL 4 Foundation. Currently leading Technical Operations at MIP Holdings to drive innovation and operational excellence. Seeking a challenging leadership role to leverage extensive experience.

Creative Marketing skills with expertise across email campaigns, public relations, social media and event planning. Successfully managed united teams to achieve aggressive goals and produce results. Keen insight into digital marketing campaigns, planning and public relations. Dedicated Media and Production professional with a history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. Implements strategic and tactical marketing campaigns to drive engagement and sales. Bringing solid history of success in boosting program operations efficiency, conversion rates and performance. Well-versed in both online and traditional marketing approaches. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Experienced client relations professional with over two decades of success in driving client satisfaction and retention through strategic relationship-building and proactive communication. Skilled in utilizing client support and project management expertise to handle communication, address challenges, and cultivate enduring positive client partnerships. Highly knowledgeable in credit union data processing and recognized as a proficient leader at fostering high-performing teams to deliver exceptional client value.

Deepthi David

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Assistant Manager - Client Services

Deputy Sales Manager

SALES RELATIONSHIP MANAGER

NETWORK ASSOCIATE (PROJECT MANAGER)

APPLICATION ENGINEER

JUNIOR ENGINEER

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MBA - HUMAN RESOURCE MANAGEMENT

B.E - COMPUTER SCIENCE AND ENGINEERING