Deepti Badhan
Summary
Dynamic Senior Manager at Punjab National Bank with a proven track record in financial compliance and effective team leadership. Expert in performance monitoring and conflict resolution, successfully guiding a team of over 10 to achieve organizational objectives while maintaining high standards of professionalism. Strong communicator dedicated to fostering customer relationships. Detailed Client Service Associate known for having great organizational skills. Gifted at working with all types of customers. Looking for a new role where hard work and dedication will be highly valued. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Senior Manager
Punjab National Bank
New Delhi
07.2010 - Current
- Ensured compliance with financial regulations and internal policies across all operations.
- Managed a team of over 10 employees by setting objectives and monitoring performance.
- Delegated tasks effectively, prioritizing workloads to meet organizational goals.
- Maintained professionalism during stressful situations and resolved conflicts efficiently.
Education
Bachelor of Commerce - Commerce
Delhi University
New Delhi05-2011
Skills
- Financial compliance
- Performance monitoring
- Customer relationship management
- Effective communication
- Leadership
- Multitasking
- Team collaboration
- Task delegation
- Problem solving
- Conflict resolution
Employment Number
5140763
Certification
CAIIB
Timeline
Senior Manager
Punjab National Bank
07.2010 - Current
Bachelor of Commerce - Commerce
Delhi University