Deepu R
Project Manager
Bangalore,KL
Summary
Dynamic individual with hands-on experience in Project Management and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Overview
19
19
years of professional experience
Work History
Project Manager/Transition Manger
NTT DATA
01.2024 - 01.2026
- Transition management from Current vendor to NTT Data team
- Knowledge gap identification and addressing the same with client (tracking to closure)
- Planning, scheduling, and coordinating work and monitoring the progress
- Onboarding resources in NTT Data and Handling resource exit
- Reduced Ageing ticket by 77%.
- Our team conducts a monthly review of problem management and solution activities, where we identify and propose the top five recurring scenarios along with recommended solutions to implement permanent fixes for these issues.
- From October 2025, NTT DATA has assumed ownership of several ADO stories (derived from our problem management and solution process) and has initiated development activities accordingly
- Risk management, SLA Management, Shift management, SharePoint management
- Client management and working with Ecolab Manager for task, co-ordination with Ecolab support and NTT Data Support
- Weekly Status Report, QBR reports, Monthly Portfolio report
- Invoice handling for Koerber WMS project resources (Client Approval and sending for PO approval)
- Established effective communication among team members for enhanced collaboration and successful project completion.
Scrum Master
NTT DATA | Bangalore
01.2022 - 01.2024
- Stories are created in JIRA backlog based on the business prioritized enhancements/Service Requests
- Managed product backlog effectively, prioritizing high-value items for faster completion.
- Conducted daily stand-up meetings, sprint planning sessions, and sprint reviews, ensuring effective communication among team members.
- Collaborated with Product Owners to refine requirements and ensure alignment with business goals.
- Prioritized stories/defects will be mapped to respective sprints (3 weeks) and move to production after business UAT.
- Project status updates: What's being worked, what's planned next
- Timeline Estimate
- Issues, blockers, support required
- Sprint End Review, Demo & Retro
- Review what's being completed in a sprint.
- Demonstrate the features/functionalities.
- Review the feedback and changes
- Change Management
- Reports and Metrics including Weekly Status reports, Monthly reports, Velocity chart, Burndown chart etc.
- Product Grooming review and Rail Management Review
- Quality Management Review
Test Manager
NTT DATA | Bangalore
01.2021 - 01.2023
- Planning, scheduling, and coordinating work and monitoring the progress.
- Daily Scrum meeting
- Test case preparation and Review test cases
- UAT and Prod Test Suite preparation & Support
- Test Case Execution on test suite prepared.
- Defect tracking / validation and attend defect triage meetings.
- Working with the Project manager to maintain status reporting as part of due diligence on a daily/weekly basis.
- Weekly Client review of Testing activities
Test Lead (Integration)
NTT DATA | Bangalore
01.2020 - 01.2021
- PPM Tool can be integrated with multiple platforms like Teams, Microsoft TFS and JIRA, SDFC and Navigator
- Working on integration part of Clarity PPM application which included Teams, Microsoft TFS, JIRA, SFDC (Salesforce Feed), Navigator Feed
- Planning, scheduling, and coordinating work and monitoring the progress
- Daily Scrum meeting
- Test case preparation and Review test cases
- UAT and Prod Test Suite preparation & Support
- Test Case Execution on test suite prepared.
- Defect tracking / validation and attend defect triage meetings.
- Working with the Project manager to maintain status reporting as part of due diligence on a daily/weekly basis.
- Clarity PPM (Project and Portfolio management)
- Clarity is a Project and Portfolio management (PPM) platform designed to help medium to large businesses efficiently manage products, services, people, and finances through a variety of features including task boards, score boards, financial analysis tools, and more.
Test Lead
NTT DATA
01.2017 - 01.2020
- Catalys is One stop portal at NTT DATA Services for learning and education where users can enroll for continuing education. Create courses, track training compliance, receive user feedback and create reports to monitor overall training and education performance across the organization.
- Corp IT has multiple Java applications which are used by various NTT Teams like Accelerate (iPTS), Audit Management System (IAM), Asset management tool, Time Recording system, Defect Management System etc. Testing is done periodically for upgrades and multiple browser implementation etc.
- Planning, scheduling, and coordinating work and monitoring the progress.
- Test case preparation and Review test cases
- Test Case Execution on test suite prepared.
- Defect tracking / validation and attend defect triage meetings.
- Working with the Project manager to maintain status reporting as part of due diligence on a daily/weekly basis.
Test Lead
Dell Services
01.2016
- Forecast tool is where finance user had forecast the current outlook amount or plan next Annual Plan amount based on Plan/backlog/Actual amount. Reports can also be generated for respective teams and finance team can use it for further activities.
- Planning, scheduling, allocating and coordinating work and monitoring progress.
- Daily Scrum meeting
- Test case preparation and Review test cases
- Test Suite preparation by adding relevant test cases based on requirements.
- Test Case Execution on test suite prepared.
- Defect tracking / validation and attend defect triage meetings.
- Working with the Project manager to maintain status reporting as part of due diligence on a daily/weekly basis.
- FSI (Forecast)
- Financial system integrated is internal project to help finance team in Dell Inc. and NTT Data services. All the finance transaction are done by this tool by core finance team.
Senior QA/Test Lead
Dell Services
01.2013 - 01.2015
- Dell Mobile Workspace is a secure mobile productivity suite that increases employee access to corporate data and applications on personal devices without compromising security, privacy, or the user experience on the device
- Dell Mobile workspace includes the core essential applications needed to conduct business while being mobile. App contains mail, calendar, and browser, file manager and cloud drive managed through this application.
- Web based site is used to create/modify/control the app using cloud technology. Application is installed and tested in iOS, Android and window platform. Planning, scheduling, allocating and coordinating work and monitoring the progress
- Test case preparation and Review test cases and Test Case Execution
Senior QA
Dell Services
01.2011 - 01.2013
- Working with the Project manager to maintain status reporting as part of due diligence on a daily/weekly basis
- Daily Status reporting of Team to Test Manager
- Script execution in Hudson after device selection in Perfecto Application and reviewing the results.
- Managing the mobile devices in CCM
- Coordinating with BA and Development team for all test activities.
- Writing, Reviewing and Executing test Cases.
- Remedy 7.6 UAT & Production testing Scenarios preparation.
- Successful Production testing and sign off for Go-Live in Production.
- Multiple Remedy Projects
Test Lead (OLM)
WIPRO
01.2010 - 12.2010
- Leading the OLM team of 5 Testers.
- Involved in Test Estimation and Test Planning Activities
- Coordinating with the Business Analysts and Development team for all test activities.
- Coordinating with the client for Status meetings and Technical reviews
- Writing, Reviewing and Executing test Cases
- Raise Defects and Track them to closure
- Maintaining & Running Regression Test Suite in QTP 10.
- Upromise OLM– Online Marketing
QA, Senior QA
Sobha Renaissance IT
12.2006 - 01.2010
- RCare Magnum is capable of both retrieving and disseminating patient-specific data (clinical and financial) across the entire health enterprise.
- Primary Responsibilities:
- Client: Abu Dhabi National Oil Company – Abu Dhabi Role: Offshore Test Lead
- Headed the QC Team and managed the Team with Confidence that lead to the Successful GO – LIVE in the ADNOC Clinics
- Planning, scheduling, allocating and coordinating work and monitoring the progress.
- Handled almost all the FO Modules.
- Analysing business requirements, business scenarios and helping the Functional team in documenting the same as a Software Requirement Specification.
- Defect Analysis – Prepared test execution report after each iteration and participated in defect analysis meeting.
- Prepared and reviewed Test Cases
- Test Execution.
- Interacted with development as well as functional team to discuss the changes and new requirements for the project
- Supported the Onsite team Members for Successful GO – LIVE in the ADNOC Clinics.
Test Engineer
ADITYA BIRLA MEMORIAL HOSPITAL (ABMH), PUNE | PUNE
02.2008 - 11.2008
- Handled LIMS, Blood Bank, Dietary, Patient Registration, Appointment Scheduling, Doctor's Work Bench, Ward management modules
- Prepared Test Cases. Test Execution – Executed the prepared test cases and reported the defects
- Client Coordination
- Tested In-Patient Flow and out-patient flow of the Product.
Test Engineer
ALHILAL FORITS CLINIC, KUWAIT | KUWAIT
12.2006 - 01.2008
- Handled LIMS (Laboratory Information Management System) Module
- Prepared Test Cases, Test Execution and defect tracking to closure
- Outpatient Flow – Functional Testing
Education
Master of Computer Applications -
Anna University
04-2006
Skills
Project management
Scrum Management
Transition Management
Shift Management
Risk Management
Timeline
Project Manager/Transition Manger
NTT DATA
01.2024 - 01.2026
Scrum Master
NTT DATA | Bangalore
01.2022 - 01.2024
Test Manager
NTT DATA | Bangalore
01.2021 - 01.2023
Test Lead (Integration)
NTT DATA | Bangalore
01.2020 - 01.2021
Test Lead
NTT DATA
01.2017 - 01.2020
Test Lead
Dell Services
01.2016
Senior QA/Test Lead
Dell Services
01.2013 - 01.2015
Senior QA
Dell Services
01.2011 - 01.2013
Test Lead (OLM)
WIPRO
01.2010 - 12.2010
Test Engineer
ADITYA BIRLA MEMORIAL HOSPITAL (ABMH), PUNE | PUNE
02.2008 - 11.2008
QA, Senior QA
Sobha Renaissance IT
12.2006 - 01.2010
Test Engineer
ALHILAL FORITS CLINIC, KUWAIT | KUWAIT
12.2006 - 01.2008
Master of Computer Applications -
Anna University
Languages
Tamil
Advanced (C1)
Malayalam
Upper intermediate (B2)
English
Advanced (C1)
Core Qualifications
- Nineteen years of total work experience in Software industry
- 15 years in NTT DATA Services (Earlier known as Dell Services international)
- 4 years of Project management experience
- 14 years of testing experience (Trainee to test manager)
- Project Manager/Transition Manger for Ecolab - Koerber WMS Application support Project
- Scrum Master (Project Management) for Honeywell CPQ Rapid Delivery Project
- Test Manager for Honeywell CPQ Project
Application Experience
- Configure, Price, Quote (CPQ)
- Clarity PPM (Project and Portfolio management)
- Catalys (LMS)
- NTT Java Applications (Accelerate (iPTS), Audit Management System (IAM), Asset management tool, Time Recording system, Defect Management System)
- Financial system integrated (FSI)
- Dell Mobile Workspace
- Health Information Service
- Remedy Projects
- Service now