Overview
Work History
Education
Skills
Websites
Projects
Certifications And Achievements
Timeline
Generic

Dennis Jacob

Mira Road East

Overview

5
5
years of professional experience

Work History

Consultant

Xeno Private Limited
Mumbai
02.2024 - Current
  • Managed customer segmentation and campaign execution for Shoppers Stop using Xeno’s product tool, focusing on retention strategies for national and international brands.
  • Designed and executed data-driven marketing campaigns to enhance customer engagement and retention.
  • Utilized SQL, Power BI to analyze customer data and optimize marketing strategies.
  • Tracked campaign performance and analyzed sales reports using SQL and Metabase, generating actionable insights.
  • Extracted and analyzed large datasets using SQL, Python, and Excel for performance reporting and insights.
  • Collaborated with stakeholders to refine customer targeting and improve loyalty program efficiency.
  • Created monthly reports and QBR presentations, highlighting key campaign performance metrics and strategic recommendations.

Data Analyst Intern

Yoshops
Pune
06.2023 - 07.2023
  • Developed interactive analytics dashboards using Power BI to enhance business intelligence reporting and decision-making.
  • Automated data extraction, transformation, and visualization in Power BI, streamlining reporting processes for improved efficiency.
  • Designed visually compelling and dynamic reports to track key business metrics, improving performance monitoring and strategic planning.

Social Media Executive

Reliance Jio
Mumbai
03.2022 - 03.2023
  • Managed social media customer engagement and complaint resolution on Facebook, and Instagram, ensuring timely responses and improved customer satisfaction.
  • Utilized Excel to maintain and analyze monthly reports, identifying trends in customer complaints and optimizing response strategies.
  • Conducted SQL-based data analysis to generate performance reports, enhancing customer support strategies and campaign effectiveness.

Associate Sales Consultant

Policy Bazaar
Mumbai
07.2020 - 01.2021
  • Advised customers on insurance policies, effectively identifying needs and closing sales to achieve and exceed monthly targets.
  • Maintained and tracked customer policy purchases using Excel, ensuring accurate sales records and follow-ups.
  • Optimized sales strategies based on purchasing trends, maximizing revenue and customer retention.

Education

PGDM - Data Science and Engineering

Great Lakes Institute of Management
Pune
09.2023

BSc - Computer Science

Mithibai College
Mumbai
10.2020

Science -

St. Andrews College
Mumbai
06.2017

Skills

  • Customer Segmentation
  • CRM Marketing
  • Campaign Performance Analysis
  • Data Analysis
  • SQL
  • Python
  • Tableau
  • Power BI
  • Excel (Advanced)
  • Machine Learning
  • Predictive Analytics
  • EDA
  • Statistics
  • Time Series Forecasting

Projects

IoT Intrusion Detection, 08/01/23, 09/30/23, Developed machine learning models to detect and prevent cyber threats targeting IoT devices., Analyzed vast datasets to enhance cybersecurity and mitigate potential real-world harm caused by malicious intrusions. 

Career Guidance Website, 01/01/20, 03/31/20, Developed a dynamic Career Guidance Website to assist individuals in making informed career choices., Provided industry insights, job market trends, and resume-building tools for professional development.

Certifications And Achievements

  • Certification in AI and Automation in MS Excel
  • Certification in YouTube Automation
  • Black Belt in Karate
  • Bronze Medalist in 100m State Level

Timeline

Consultant

Xeno Private Limited
02.2024 - Current

Data Analyst Intern

Yoshops
06.2023 - 07.2023

Social Media Executive

Reliance Jio
03.2022 - 03.2023

Associate Sales Consultant

Policy Bazaar
07.2020 - 01.2021

PGDM - Data Science and Engineering

Great Lakes Institute of Management

BSc - Computer Science

Mithibai College

Science -

St. Andrews College

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