Summary
Overview
Work History
Education
Skills
Languages
Accomplishments
Timeline
Generic
Denny Sneha Lordhraj

Denny Sneha Lordhraj

Chennai

Summary

Recognized for collaborative teamwork and innovative problem-solving abilities that enhance process efficiencies and uphold industry compliance standards.

Overview

4
4
years of professional experience

Work History

Senior AR Caller

Access healthcare
Chennai
11.2024 - Current
  • Managed accounts receivable inquiries to resolve customer payment issues.
  • Documented interactions with customers in compliance with company policies.
  • Utilized accounting software to track and update customer account information.
  • Maintained accurate records of payments received and outstanding balances.
  • Assisted other AR Callers with inquiries or requests related to their assigned accounts.
  • Analyzed data collected during call attempts and identified areas where processes can be improved.
  • Maintained accurate records of customer interactions and payments within the system.
  • Participated in training sessions designed to improve job knowledge and performance.
  • Escalated difficult cases requiring additional research or negotiation skills to higher level team members.
  • Researched customer payment histories to identify trends or patterns that could lead to improved collection efforts.

Senior AR Caller

Guidehouse healthcare
Chennai
04.2024 - 11.2024

AR Caller

Legacy heal
Chennai
08.2023 - 04.2024

AR Caller

Omega healthcare
Chennai
11.2021 - 06.2023

Education

Bachelor of Computer Science - Computer Engineering

Rajiv Gandhi College of Engineering
Chennai
08-2021

High School Diploma -

Holy Angels' Matriculation Hr Sec School
Chennai
06-2017

Skills

  • Billing processes and payment processing
  • Issue resolution and denial management
  • Problem solving and creative problem solving
  • Compliance documentation and HIPAA compliance
  • Time management skills
  • Software navigation proficiency
  • Teamwork orientation

Languages

English
Upper Intermediate (B2)
B2
Tamil
Upper Intermediate (B2)
B2
Malayalam
Upper Intermediate (B2)
B2

Accomplishments

Incentives from the client for top performance and quality at Access Healthcare.

Timeline

Senior AR Caller

Access healthcare
11.2024 - Current

Senior AR Caller

Guidehouse healthcare
04.2024 - 11.2024

AR Caller

Legacy heal
08.2023 - 04.2024

AR Caller

Omega healthcare
11.2021 - 06.2023

Bachelor of Computer Science - Computer Engineering

Rajiv Gandhi College of Engineering

High School Diploma -

Holy Angels' Matriculation Hr Sec School
Denny Sneha Lordhraj