Summary
Overview
Work History
Education
Skills
Languages
Affiliations
Websites
Work Preference
Timeline
Generic
Deo Puro
Open To Work

Deo Puro

Hyderabad

Summary

Dynamic Customer Service Associate with a proven track record at Sutherland, excelling in customer relationship management and support case resolution. I enhance customer satisfaction through excellent communication and efficient service. Committed to delivering exceptional results in fast-paced environments.

Overview

3
3
years of professional experience
5
5
years of post-secondary education

Work History

Customer Service Associate

Sutherland
Hyderabad
09.2024 - Current
  • Assisted customers with inquiries and resolved issues efficiently.
  • Processed customer orders and returns using company software systems.
  • Provided product information and recommendations to enhance customer satisfaction.

Retail Sales Advisor

H&M
Hyderabad
03.2023 - 08.2024
  • Assisted customers in selecting products and providing tailored fashion advice.
  • Maintained visual merchandising standards to enhance product presentation and store appeal.
  • Processed transactions efficiently using point-of-sale systems for customer purchases.
  • Trained new staff on store policies, procedures, and customer service techniques.

Education

MBA - Marketing

Guru Nanak Institute of Technical College
Hyderabad , India
01.2021 - 12.2022

Bachelor of Arts - Economics

St Joseph's College
Kohima, India
03.2018 - 12.2020

Skills

  • Customer relationship management
  • Order processing
  • Product recommendations
  • Excellent communication
  • Support case resolution

Languages

English
Proficient (C2)
C2
Hindi
Intermediate (B1)
B1

Affiliations

  • Football
  • Music

Work Preference

Job Search Status

Open to work

Work Type

Full Time

Salary Range

₹500000/yr - ₹600000/yr

Timeline

Customer Service Associate

Sutherland
09.2024 - Current

Retail Sales Advisor

H&M
03.2023 - 08.2024

MBA - Marketing

Guru Nanak Institute of Technical College
01.2021 - 12.2022

Bachelor of Arts - Economics

St Joseph's College
03.2018 - 12.2020
Deo Puro