Deotima Saha

• Driven end-to-end change for large, complex HR and Finance programs (Global Recruitment, Career Hub, SAC implementation).
• Developed and executed change strategies, impact assessments, and business readiness plans to manage adoption and risks.
• Designed and delivered stakeholder engagement, trainer frameworks, change agent networks, and targeted adoption interventions.
• Managed communications, CAP closure, and cross-functional coordination with workstream, business, program leads, training team, and third-party partners.
• Applied ETO methodologies, measured adoption through surveys and dashboards, and ran masterclasses and governance to reduce change fatigue and accelerate value realization.

Change Management

• Led change management efforts for complex organizational transformations and behavioral change programs.
• Designed human-centric communication strategies for change implementation.
• Co-facilitated leadership alignment and visioning sessions to create a case for change.
• Developed and implemented change strategies, leveraging advanced data visualizations to create compelling narratives and gamification elements.
• Functioned as a catalyst for technical and cultural change, and led the efforts to set up a change network.
• Monitored and tracked the progress of change initiatives, identifying potential risks, and implementing corrective actions to ensure successful outcomes.
• Liaised with leadership on all the business strategy-related topics, updates, and managed actions through systematic tracking and reporting.
• Developed stakeholder heatmaps using commitment and sentiment data.
• Conducted one-on-one stakeholder interviews and focus groups to gather input for impact assessment.
• Assessed the level of change impacts on people, processes, and technology by stakeholder groups, and provided Change Action recommendations, thereby ensuring minimal disruption to the business and employees.
• Conducted impact assessments and change readiness evaluations to identify potential risks and challenges, proactively mitigating resistance, and driving sustainable change.

Learning and Development:

• Conducted skills assessments to analyze employee development gaps, identify, and recommend learning solutions for employees.
• Developed a targeted training approach by analyzing interview notes and performing a Training Needs Analysis.
• Developed a High-Level Design Document, Learning Journeys, and created Job Aids, QRCs, ILTs, and e-Learning courses for various stakeholders.

• Worked on multiple SAP ERP technologies, mainly ABAP and BODS.
• Introduced and formulated a QA review system for all ABAP deliverables.
• Interacted with clients to understand requirements, and provide appropriate solutions.
• WorkedandsupervisedonLSMWWorkbenchdevelopmentsanderrorhandling.
• Responsible for training and coordination of junior ABAP resources within the team.