Reshma Viswanath
Manager- HR Operations & Project Management
Bangalore
Summary
Dynamic Project Management and Transition Specialist with a proven track record at Walmart, excelling in leading large-scale process transitions, optimizing operational workflows, and driving continuous improvement initiatives. Expertise includes due diligence, process blueprinting, and comprehensive management of employment audits and verifications. Recognized for building high-performing teams and enhancing cross-functional collaboration through the implementation of standardized methodologies that elevate efficiency, accuracy, and compliance. Skilled in managing stakeholder relationships, guiding teams through change, and fostering a culture of learning, engagement, and operational excellence.
Overview
14
14
years of professional experience
5
5
Languages
Work History
Manager
WALMART, Walmart
12.2023 - Current
- Led due diligence and process blueprinting for the Centralized Terminations transition, ensuring smooth implementation.
- Transitioned, stabilized, and currently manage the Employment Audits & Verifications function to improve accuracy, compliance, and efficiency.
- Drove operational and project workflow improvements using standardized project management practices.
- Managed stakeholder communications and risk mitigation to keep projects aligned with organizational goals.
- Streamlined processes to reduce delays, enhance productivity, and optimize resource usage.
- Developed and delivered training programs, improving onboarding, retention, and team capability.
- Built and mentored high-performing teams through coaching, cross-training, and continuous learning initiatives.
- Recruited and onboarded new employees while resolving team conflicts and supporting positive engagement.
- Ensured operational continuity during major transitions and consistently delivered results within tight timelines.
Team Lead - HR Operations
Accenture
08.2021 - 11.2023
- Working for Exxon Mobil's pilot HR transition project at Accenture for the last 1.5 years. Initially stabilized the early bird piece which focused on creating contracts for New Hire employees for Belgium, Netherlands and France. Later, started handling a team of 27 members for 9 regions that performs new hire process from interview scheduling to Onboarding and have also managed clients for the entire EMEAR and APAC region.
HR Assistant manager
Jana Urban Space Foundation
10.2020 - 04.2021
- At JUSF, as a consultant HR I used to handle the payroll and recruitment process, perform orientation, and conduct training for employees. I used to handle the entire hire to retire process and also set up the management guidelines by preparing, updating, and recommending human resource policies and procedures. Maintaining historical records by designing a filing and retrieval system and keeping past and current records was also one of my key responsibility.
Assistant Manager-HR People Operations
EXL Services
06.2016 - 06.2020
- As an Assistant Manager, I have handled a Team of 21 members in Employee Life Cycle (UK) & People Operations Admin for Contractors and third party (across the globe). As a core resource during project transition, I have had the opportunity to travel twice to the onshore sites to attend Due Diligence and Knowledge Transfer. At EXL for KPMG UK, I have handled hire to retire process, managed clients and the business, handled monthly payroll reports, provided solutions for escalations, extensively worked on Success Factors, Service Now and SAP. Managed the team grievances and Train candidates on their day to day tasks. Have handled transition from SAP to Success Factors and have the experience of training Onshore executives on SAP HR along with training Offshore team member
Assistant Manager-HR and Admin
CBAS
07.2015 - 06.2016
- As an Assistant Manager, I have handled MIS reports, maintain payroll and payment complaints, Assist Operations department with Global Mobility tasks, Planning recruitment & Candidate Management especially Ex-Servicemen by training them on their processes
HR executive
CBAS
05.2012 - 08.2013
- As a HR executive, I have conducted Induction programs, managed General Administration, Attendance Management, Handled Joining and Separation Formalities,Train Candidates, Prepare and Issue Appointment & Confirmation Letters
Education
MBA -
University of Mysore
01.2015
BBM - undefined
Bangalore University
01.2012
PUC - undefined
PU Board Karnataka
01.2009
SSLC - undefined
KSEEB
01.2007
Skills
Project management
Collaborative stakeholder relations
Team management
Workflow improvement
Proactive risk assessment
Compliance management
Instructional program development
Effective onboarding processes
HR process management
Organizational change management
Strategic resource management
Quality improvement initiatives
Client relationship management
Thorough due diligence analysis
Achievements & Awards
- Travelled twice to London for project transition between the year 2018 & 2019.
- Was selected as a core resource for Due Diligence & Knowledge Transfer during the project transition.
- Cliental Appreciation for the best trainer
- Cliental Appreciation for Quality work
- Awarded as Best Performer
- Awarded "Certificate of Excellence"
- Student Council President at St. Anne's Institute of Management & Technology for 2013-2015
- Treasurer at AIMS Club at St. Anne's for 2013-2014
- President of the Business Club at St. Anne's for 2011-2012
- School Head Girl at St. Anne's for 2006-2007
Additional Information
DOB: 23 October 1991
Timeline
Manager
WALMART, Walmart
12.2023 - Current
Team Lead - HR Operations
Accenture
08.2021 - 11.2023
HR Assistant manager
Jana Urban Space Foundation
10.2020 - 04.2021
Assistant Manager-HR People Operations
EXL Services
06.2016 - 06.2020
Assistant Manager-HR and Admin
CBAS
07.2015 - 06.2016
HR executive
CBAS
05.2012 - 08.2013
BBM - undefined
Bangalore University
PUC - undefined
PU Board Karnataka
SSLC - undefined
KSEEB
MBA -
University of Mysore