DERICK SALOMON O
Chennai
Summary
To obtain a position in the banking sector where I can utilize my analytical skills, technical knowledge, and one year of professional experience to identify financial risks, ensure regulatory compliance, support secure and efficient banking operations. Subsequently, Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adapt at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Executive Vendor of ICICI Bank
I Process Services India Pvt Ltd
Chennai
11.2024 - Current
- Monitor risk exposure and prepare regular investigation reports for management.
- Identify and resolve customer dispute and compliance risks.
- Coordinate with compliance and fraud investigation teams.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Conducted thorough investigations into reported incidents and complaints.
- Collected and analyzed evidence to support case findings.
- Documented investigation findings in detailed reports for review.
- Maintained case files and databases for tracking ongoing investigations.
- Created detailed written reports summarizing investigative findings.
- Gathered, analyzed and evaluated evidence from various sources including documents, surveillance footage, and databases.
- Managed caseloads efficiently, prioritizing tasks and meeting strict deadlines in high-pressure environments.
Education
B.Sc - Computer Science
St. Thomas College of arts and science
Chennai 10.2021 - 01/2024
HSLC -
K.C Sankaralinga Nadar Higher Secondary School
Chennai 06.2020 - 01/2021
SSLC -
St. Roque's Matriculation School
Chennai 06.2018 - 01/2019
Skills
- MS Office
- Core Banking software
- Customer dispute resolution
- Team collaboration
- Fraud investigation
- Evidence analysis
- Customer engagement
- Data Entry
- Typewriting
Certification
- Junior Level Typewriting First Class
- Microsoft Office 365 Productivity Suite Offering Advance Course
Languages
English
Intermediate
B1
Tamil
Proficient
C2
Timeline
Executive Vendor of ICICI Bank
I Process Services India Pvt Ltd
11.2024 - Current
B.Sc - Computer Science
St. Thomas College of arts and science
10.2021 - 01/2024
HSLC -
K.C Sankaralinga Nadar Higher Secondary School
06.2020 - 01/2021
SSLC -
St. Roque's Matriculation School
06.2018 - 01/2019