Deshant Prajapati
Retail operation Manager
Bhopal,Madhya pradesh
Summary
I want to be one of the best employees of the organization through my hard work, loyalty, sincerity & dedication. Accomplished Retail Operations Manager with proven success in optimizing efficiency and driving profitability within fast-paced retail environments. Skilled in managing all aspects of store operations, developing effective merchandising strategies, and fostering strong relationships with vendors. Hands-on leader recognized for ability to train and motivate teams to exceed customer service expectations while achieving sales goals. Notable contributions include improving operational processes leading to increased productivity and cost savings.
Overview
7
7
years of professional experience
Work History
Retail Operation Manager
Impression Furniture Pvt Ltd
Bhopal
03.2023 - Current
- Developing and implementing strategies to improve sales and customer service
- Conducting regular staff meetings and training sessions to enhance team performance
- Managing inventory control processes and reducing shrinkage
- Preparing and analyzing sales reports and financial data to inform decision-making
- Collaborating with marketing to drive promotions and in-store events
- Handling escalated customer service issues and resolving complex problems
Department Head (Homeware)
Praxis Home retail limited (HOMETOWN)
DB city mall Bhopal
- 03.2023
- Managing staff
- Merchandising
- Hitting targets and implementing strategies to improve sales
- Stock control
- Hitting sales targets
- Account analysis
- Forecasting future sales
- Taking care of customer service including handling queries and complaints
- Recruiting and training new staff
Relationship Manager
Praxis Home retail limited (HOMETOWN)
Bangalore
03.2018 - 01.2020
- Developing professional relationships and on-boarding new retail clients
- Advising clients on their financial needs and objectives
- Meeting with clients in person to discuss new products or services
- Resolving client issues with the company's products or services to preserve relationships
- Communicating with other departments to maximize client experiences
- Ensuring customer satisfaction and building long-term relationships with them
- Developing and implementing marketing strategies to grow the customer base
- Promoting sales and good customer service practices
- Working with customers to strengthen the brand and promote and maintain a positive corporate image
Education
Retail Management - Retail and fashion merchandise
01.2015
Class XII - MATHS SCIENCE
01.2015
Class X - All subject
01.2013
Skills
- Efficient in Computer system
- Good efficiency in SAP program
- Efficient in MS Office (Excel, PPT, Word, etc)
- Skilled in SEO (Digital marketing)
- Staff Management
- Retail Management
- Recruitment and hiring
- Sales Development
- Retail Merchandising
- Display Creation
- Budgeting and cost control
- Program Administration
- Operational Efficiency
Accomplishments
- Participated in inter college motivational workshop
- Participated in district level kickboxing competition in Chhindwara
- First prize and the title of Mr. Retail in retail student day
- First prize in Logo design in inter college competition
- Title of Mr. FDDI in Inter college competitions
- First place in Best Relationship Manager in South Region
Hobbiescocurricularactivities
- Travelling
- Sports
- Reading Books
- Plantation
Personal Information
- Category: OBC
- Date of Birth: 09/17/98
- Gender: Male
- Marital Status: Unmarried
Talents
- Good communication skill
- Good interaction with people
- Better convincing power
Languages
- Hindi
- English
- Marathi
Disclaimer
I hereby declare that the information furnished above is true to the best of my knowledge
Timeline
Retail Operation Manager
Impression Furniture Pvt Ltd
03.2023 - Current
Relationship Manager
Praxis Home retail limited (HOMETOWN)
03.2018 - 01.2020
Retail Management - Retail and fashion merchandise
Class XII - MATHS SCIENCE
Class X - All subject
Department Head (Homeware)
Praxis Home retail limited (HOMETOWN)
- 03.2023
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