Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Personal Information
Languages
References
Disclaimer
Timeline
Generic
Devadas Guduri

Devadas Guduri

Hyderabad

Summary

To leverage over 13 years of extensive experience in Payment Posting and Revenue Cycle Management within the US Healthcare sector to contribute effectively to a dynamic organization's success.

Accomplished Quality Analyst with a strong track record in managing Payment Posting operations. Expertise includes auditing, process improvement, team leadership, and ensuring adherence to client SLA's and quality standards. Proven ability to drive efficiency and deliver superior client satisfaction.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Specialist-Quality Analyst (Payment Posting)

R1 RCM
Hyderabad
09.2019 - Current
  • Audit and provide daily feedback to a team of 20 FTEs, conduct training sessions, and manage quarterly performance reviews
  • Implement various audit types (Transformational, System, Transactional) to ensure accuracy and compliance
  • Drive process improvements and automation initiatives, enhancing operational efficiency
  • Actively participate in client calls to understand and address process requirements and escalations.

Specialist – (Payment Posting & Charge Entry)

IKS Health
Hyderabad
03.2013 - 09.2019
  • Led a team in efficient cash reconciliation and payment posting processes, ensuring adherence to SLAs and client specifications
  • Managed team engagement and performance through regular feedback and coaching sessions
  • Collaborated with cross-functional teams to optimize processes and reduce handover times, improving overall operational effectiveness.

Associate

Southside Healthcare Solutions
Mumbai
12.2011 - 03.2013
  • Conducted eligibility verification and patient demographic entries, with proficiency in insurance payments and correspondence batches.

Process Associate- Charge Entry

GeBBs Healthcare Solutions
Mumbai
06.2010 - 12.2011
  • Handled charge entry and eligibility verification tasks, maintaining accuracy in procedure and diagnosis code entries.

Education

Bachelor of Commerce -

Kakatiya University
Warangal, Telangana

Skills

  • Effective Team Leadership and Coaching
  • Process Improvement and Automation
  • Payment Posting and Cash Reconciliation
  • Client Relationship Management
  • SLA Adherence and Quality Assurance
  • Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook)
  • Root Cause Analysis
  • Collaboration with Onshore

Certification

Certified in "EVOLVE Key Talent Program - 2023" (Team Leadership Program provided by the R1 RCM

Accomplishments

1. Received the ‘UNLEASH TALENT’ Award for collaboration with the onshore team, leading to reduced escalations and positive feedback.

2. Awarded ‘R1 Star’ for consistently exceeding expectations over multiple quarters.

3. Identified discrepancies in collections and improved reconciliation processes.

4. Identified and resolved issues related to unnecessary follow-ups and billing errors for Medicaid, resulting in cost savings and improved team efficiency.

5. Successfully managed a team of 10+ during a supervisor’s absence and resolved work allocation issues.

Addressed month-end issues effectively by motivating the team to meet deadlines and resolve concerns through discussions with supervisors.

Personal Information

  • Father's Name: Raghavulu Guduri
  • Date of Birth: 07/12/85
  • Marital Status: Married

Languages

English
First Language

References

References available upon request.

Disclaimer

I affirm that the information provided above is accurate and true to the best of my knowledge. I am eager to bring my expertise and commitment to excellence to a new opportunity in the healthcare industry.

Timeline

Specialist-Quality Analyst (Payment Posting)

R1 RCM
09.2019 - Current

Specialist – (Payment Posting & Charge Entry)

IKS Health
03.2013 - 09.2019

Associate

Southside Healthcare Solutions
12.2011 - 03.2013

Process Associate- Charge Entry

GeBBs Healthcare Solutions
06.2010 - 12.2011

Bachelor of Commerce -

Kakatiya University
Devadas Guduri