Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
1
1
year of professional experience
Work History
Customer Care Executive
Sutherland Global Services
HYDERABAD
10.2023 - Current
Answered customers' questions about services and products offered.
Developed customer satisfaction goals and coordinated with the team to meet them on a consistent basis.
Kept customer and system account information accurate and current to support timely resolutions for concerns.
Investigated customer complaints and provided solutions within acceptable time frames.