DEVAIAH A.A
Operations Supervisor
Mysore
Summary
- Operations Supervisor with 9 year of experience in overseeing daily operations, customer service and managing staff. Knowledgeable about industry best practices and quality control measures. Eager to contribute to a dynamic organization and help improve operational efficiency.
Overview
15
15
years of professional experience
5
5
Languages
Work History
Operations Supervisor
Revv Self Drive Car Rentals (Prime Movers Mobility Technologies Pvt Ltd)
Mysore , Karnataka
09.2017 - Current
- Managing all daily rental operations.
- Maintaining a high level of customer satisfaction by resolving customer issues quickly and efficiently
- Performing daily car inspections to ensure that all vehicles are in good condition.
- Maintaining accurate records of all rental transactions, including customer information and vehicle data.
- Providing detailed information to customers about rental car options, and policies.
- Converting customer inquiries into sales
- Organizing on time vehicle deliveries and pick-ups.
- Monitoring drivers behaviour and ensure customer satisfaction
- Communicating with staff any changes to current services and policies
- Scheduling and managing Delivery Executives work timetables
- Communicating promptly with Head Office regarding any queries and problems that may arise.
- Motivating Delivery Executives: Inspiring towards better work performance.
- Time to time renewal of all vehicle documents
- Maintaining accurate fleet data, including vehicle maintenance, driver schedules, and fuel expenses
- Developing and implementing policies and procedures to improve operational efficiency and customer satisfaction
- Performing other related duties as assigned to support business needs
Operation Executive
Carzonrent Ind Pvt Ltd (Myles self drive)
04.2015 - 06.2017
- Coordinating with customers regarding vehicle deliveries and timelines.
- Collecting required documents from customers and keeping control of documents and files as per laid down procedure.
- Managing customer documents using insta software
- Reporting departure and arrival details in a timely manner.
- Resolving all customer queries and complaints efficiently and in a timely manner
- Proper maintenance of vehicle.
- Time to time renewal of vehicle documents.
- Performing other related duties as requested.
HR Executive
John Distilleries Pvt Ltd
01.2010 - 04.2012
- Company Overview: John Distilleries Pvt Ltd has a network of 16 manufacturing units spread over 13 states. Company strength lies in the complete integration of manufacturing with a primary distillery, a malt plant, bottling units and a winery - all owned and operated by the company.
- Maintaining attendance of all workmen's in daily basis
- Daily preparation of attendance correction report.
- Preparation of salary registers.
- Reimbursement payment of driver salary/periodicals/telephone bills etc respective employees
- Pay roll related work
- ESI online registration of all employees
- John Distilleries Pvt Ltd has a network of 16 manufacturing units spread over 13 states. Company strength lies in the complete integration of manufacturing with a primary distillery, a malt plant, bottling units and a winery - all owned and operated by the company.
Education
Diploma - electronics and comm. Engg.
Cauvery polytechnic
gonikoppalP.U.C - undefined
murnad junior college
kodaguSkills
Leadership and Team Management
Scholastic Academics
- Diploma in electronics and comm. Engg., Cauvery Polytechnic, Gonikoppal, Board of Technological Education, Karnataka
- P.U.C, Murnad Junior College, Kodagu
Computer Exposure
MS DOS, Windows, C, MS Office Tools, VLSI, Micro Controller, Micro Processor, SEED ERP MODULE
Projects Completed
Smart Home Management System Using Micro Controller 89C51, This particular system consists of a micro controller IC89C51 which controls the complete activities inside a house. The system is very reliable and very economical.
Personal Information
- Date of Birth: 03/29/87
- Gender: MALE
- Nationality: INDIAN
- Marital Status: SINGLE
Talents
- Effective in utilizing resources, improving processes and reducing costs
- Expertise of working in fast paced and high tech environments
- Strong exposure and understanding of business strategy planning and implementing
- Comprehensive problem solving abilities
- Ability to do work in an innovative way
- Willingness to learn
- Passion for new technologies
Disclaimer
I hereby declare that the above written particulars are true to the best of my knowledge and belief.
Timeline
Operations Supervisor
Revv Self Drive Car Rentals (Prime Movers Mobility Technologies Pvt Ltd)
09.2017 - Current
Operation Executive
Carzonrent Ind Pvt Ltd (Myles self drive)
04.2015 - 06.2017
HR Executive
John Distilleries Pvt Ltd
01.2010 - 04.2012
Diploma - electronics and comm. Engg.
Cauvery polytechnic
P.U.C - undefined
murnad junior college
Similar Profiles
Devin DunuwilaDevin Dunuwila
Car Rental Agent at Yes Drive Car RentalsCar Rental Agent at Yes Drive Car Rentals
Prince JatwaniPrince Jatwani
TEAM LEAD at Revv (Self-Drive Cars)TEAM LEAD at Revv (Self-Drive Cars)
Apurwa JhaApurwa Jha
Chief Financial Officer at Prime Movers Auto Associates Pvt. Ltd.Chief Financial Officer at Prime Movers Auto Associates Pvt. Ltd.
Snehith VSnehith V
Managing Director at Ace Priyadarshini GroupManaging Director at Ace Priyadarshini Group
Dr Dhanya BalakrishnaDr Dhanya Balakrishna
Consultant Oral Surgeon (Freelancer) at Various Dental ClinicsConsultant Oral Surgeon (Freelancer) at Various Dental Clinics