Summary
Work History
Education
Skills
Languages
Disclaimer
Timeline
Generic
Devaki K

Devaki K

Payyanur

Summary

A creative and quick thinking individual with a bent towards communicating

and building a relationship online. Well versed with digital marketing tools

and strategies. Skilled at integrated marketing methodologies and can drive

sales and increase brand awareness.

Work History

Digital Marketing Executive

Inmakes infotech Pvt Ltd
Kochi
07.2023 - 10.2023
  • Digital marketing is the practice of using online channels to promote a company or brand
  • As a digital marketing intern, I often work at a marketing firm in an entry-level capacity
  • I gained hands-on experience researching marketing trends and running campaigns
  • Gained skills are SEO, SEM, SMM, content marketing, website design, WordPress skills, domain and hosting skills
  • Also done tasks given by our trainers.

Business Support Manager

Little Mermaid Pre-school
Payyanur
05.2023 - 09.2023
  • To manage the day-to-day activities of the setting
  • To ensure that the pre-school is a safe environment for children, staff and others
  • To develop strong relationships with parents/carers to increase involvement in their child's development
  • Ensured compliance with organizational standards, policies and procedures.
  • To manage other staff within the pre-school nursery
  • Also added pre-school in Google my Business
  • Also done Lead Generation and converted leads into admissions.
  • Developed and implemented operational plans to ensure efficient workflow processes.
  • Performed administrative duties such as scheduling appointments, filing documents.
  • Prepared meeting agendas and tracked meeting minutes, recording discussions.

Customer Service Executive

Cyfuture pvt Ltd
Noida
08.2021 - 12.2021
  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies
  • Take the extra mile to engage customers.

Business Development Executive

Pristine Infrastructure
08.2019 - 12.2019
  • Created presentations on the company's services, products, pricing plans and marketing campaigns.
  • Built relationships with clients, partners and vendors to facilitate successful partnerships.
  • Researched customer feedback regarding products and services offered by the organization.
  • Implemented changes based on customer feedback received from surveys or focus groups.
  • Identified customer needs by asking questions and advising on best solutions.
  • Greeted and assisted customers to foster positive experiences.

Education

Bachelor of Business Administartion -

Mangalore University

Plus Two -

Sri Sarada Girls Higher Secondary School

SSLC -

Sri Sarada Girls Higher Secondary School

Skills

  • Wordpress
  • SEO
  • Digital Marketing
  • Business Development
  • Customer Retention
  • Employee Management
  • Documentation and Reporting
  • Customer Service
  • Business Planning
  • Sales and Marketing
  • Employee Motivation
  • MS PowerPoint
  • SEM
  • SMM
  • Google Adwords
  • Creative and Innovative
  • Microsoft Office
  • Google Analytics Setup
  • Market Trends Analysis
  • Strategic Marketing
  • Market Research Analysis
  • Product Promotion
  • Social Media Platforms
  • Lead Generation Campaigns

Languages

English, Malayalam, Hindi, Kannada

Disclaimer

I hereby declare that all the information that I have provided is true to the best of my knowledge. I will be glad to provide further details, if required.

Timeline

Digital Marketing Executive

Inmakes infotech Pvt Ltd
07.2023 - 10.2023

Business Support Manager

Little Mermaid Pre-school
05.2023 - 09.2023

Customer Service Executive

Cyfuture pvt Ltd
08.2021 - 12.2021

Business Development Executive

Pristine Infrastructure
08.2019 - 12.2019

Bachelor of Business Administartion -

Mangalore University

Plus Two -

Sri Sarada Girls Higher Secondary School

SSLC -

Sri Sarada Girls Higher Secondary School

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Devaki K