Devansh Verma
Granger
Summary
Dynamic and results-driven professional with experience at Family Business, enhancing customer satisfaction and boosting sales through exceptional service and upselling techniques. Proven ability to thrive under pressure, coupled with strong communication skills and advanced proficiency in data analysis. Committed to fostering teamwork and implementing innovative solutions for operational efficiency.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Restaurant Employee
Family Business
06.2024 - Current
- Strengthened teamwork among staff members by effectively communicating responsibilities during busy shifts.
- Enhanced customer satisfaction by providing exceptional service and timely order fulfillment.
- Delivered outstanding results under pressure during peak service hours while maintaining a calm demeanor.
- Contributed to increased sales by upselling menu items and suggesting daily specials to guests.
- Contributed ideas for menu development based on customer feedback and food trends.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Assisted in development and implementation of new menus to offer variety and options to customers.
Hospital Volunteer
St Joseph Hospital
06.2024 - 02.2025
- Restocked medical supplies and consumables to prepare procedure rooms.
- Assisted with patient transport, ensuring timely arrival to appointments and reducing wait times.
- Complied with HIPAA standards to confidentially maintain patient medical information.
- Contributed to efficient hospital operations by promptly responding to requests from medical professionals and administrative staff.
Education
High School Diploma -
Penn High School
Mishawaka, IN06-2026
Skills
- Experienced in team and staff management to improve efficiency and collaboration
- Strong verbal and written communication skills for effective team coordination and professional correspondence
- Skilled in decision-making under pressure to drive successful outcomes
- Maintains a positive attitude and fosters a productive work environment
- Fluent in multiple languages, enhancing communication with diverse groups
- Proficient in data entry with a strong attention to detail and accuracy
- Advanced spreadsheet skills, including Microsoft Excel and Google Sheets for data analysis and reporting
Certification
- Notre Dame Pre-College Online Program - Business: From Startup to Success
- CPR/AED for the Professional Rescuer - American Red Cross.
Languages
Hindi
Native or Bilingual
Punjabi
Native or Bilingual
Gujarati
Native or Bilingual
Spanish
Limited Working
Timeline
Restaurant Employee
Family Business
06.2024 - Current
Hospital Volunteer
St Joseph Hospital
06.2024 - 02.2025
High School Diploma -
Penn High School
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