To work in a globally competitive environment on challenging assignments that shall yield the twin benefits of a steady-pace professional growth and progress of the organization by mapping real time business scenarios with technical aspects to help create a positive impact in the lives of people. Effective driver of product development lifecycle from concept to delivery. Communicative and collaborative with proven history of excellence to support corporate growth and revenue.
Hi, I’m
DEVANUJ RAINA
Senior Business Analyst
Summary
Overview
5
years of professional experience
3
Languages
Work History
CITI
Senior Business Analyst
01.2022 - Current
Job overview
- Drive Client sessions for requirement elicitation and determine business solutions.
- Documenting business requirements (BRD) and functional requirements (SRD/SRS/FRD) including process workflow, use cases, business exceptions and UI.
- Hosting elaboration workshops with development, QA, and design team along with Design Thinking/Brainstorming sessions
- Worked closely with Senior Management for Product Strategy and System Design.
- Worked actively with the DB team and UI/UX team to get the right design.
- Business Reporting Analysis – Analyzed data to design multilevel Dashboards, views, canned reports, and analytical insights for business KPIs using drill throughs.
- Pioneer of Business Rules Engine for Financials (Payment Posting)
- Analyzed RFP for scope identification and Business Planning.
- Presented various product demonstrations to the Leadership and the clients.
- Leading one of the products from the company portfolio from the BA front.
- Worked on Federal and State reports business design (SSRS & Flat files), Chabot/ IVR business design, Use cases for ML Predictive Modelling, Survey business design, Alerts and Notification design, financial requirement design and business requests and reports for revenue cycle management, third party integration business requests, scheduling requests, eligibility, authorization and more.
- Analyzed data for the business to derive meaningful insights by SQL and Power BI reports. The analyses further helped the business increase its revenue and check impacting measures.
- Working on multiple projects (Population Health- eHR/eMR, Child Support, Data Insights) and a key player in building a product application end to end.
- Trained new members for business analysis team to support division growth and create strong and productive department, replacing underperforming staff.
- Supported leadership team with reporting, analysis, and business presentations to inform divisional strategies.
ACCENTURE
Quality Assurance | Product Design Analyst
01.2019 - 01.2022
Job overview
- Gather requirements to analyze, design and perform GAP analysis for business changes evaluating customers' business processes and finding areas of improvement and scope of automation.
- Supply expertise in the functional analysis, planning, constructing, and execution of test cases and log/track defects for complex scenarios using automation and design thinking.
- Apply business and functional knowledge including test standards, guidelines, and methodologies to meet the overall business goals.
- Documenting process flow charts, use cases and business exceptions.
- Effectively communicating insights to cross-functional team members and management.
- Finding bugs and issues and getting it fixed before releasing it for end user acceptance testing - Working closely with clients, technical team, and management.
- Along with the other US Health and Public Services, I worked with an innovation project for Child Welfare to create/deliver Use case documentation and data-driven recommendations and reports to executives and management.
- Evaluate design and risks for requirement implementation and drive business goals.
- Write code in selenium integrated with Cucumber to automate/create and execute scenarios.
- Clone workspace using GIT hub, push code every day for merge, trigger/schedule Jenkins batch job.
- Implement Agile and design thinking to come up with solutions for business problems and liaise with different teams to implement custom functionalities.
- Acted as a POC for the offshore team and delegated work within the team.
- Track progress using JIRA, log defects and track closure of releases.
- Work for different releases for product implementation in multiple states of the USA.
- Validated results and performed quality assurance to assess accuracy of data.
Education
Bhagwan Parshuram Institute of Technology, GGSIPUDelhi, India
Bachelor of Technology
04.2001
University Overview
Bharat Mata Saraswati Bal Mandir Sr. Sec. SchoolDelhi, India
Senior Secondary Certificate - 12th CBSE
04.2001
University Overview
Holy Child SchoolHaryana, India
Higher Secondary Certificate – 10th CBSE
04.2001
University Overview
Skills
Business Analysis
Functional Analysis
Third Party Integration
Drawio/ Visio/ Paint 3D/ PowerPoint/ Excel
Requirement Gathering Use Cases Documentation
Reporting
Population Health (eHR/eMR)
Social Services US (Child Support) - Health and Public Services
SQL (IBM TOAD/ MS SSMS)
Power BI
Azure ADO, IBM Jazz, JIRA, Jenkins, ALM, SOAP UI, GIT Hub
Waterfall, Agile (Scrum) and Hybrid Model
Design Thinking
UI/UX Strategy
Stakeholder and Team Management
Estimation and Resource Planning
Revenue Cycle Management
ATOM Methodology
Product Management
Data Mapping
Gap Analysis
Strategic Planning
Workflow Analysis
Operational Reporting
Process Mapping
Business Process Improvement
KPI Tracking
User Acceptance Testing
Operations Analysis
Microsoft Office Suite
Accomplishments
Accomplishments
- Star Performer at CITI – Quarterly award for the best performance in the quarter April'23 – June'23.
- Star Performer at CITI – Quarterly award for the best performance in the quarter Jan'23 – Mar'23.
- Star Performer at CITI – Quarterly award for the best performance in the quarter Oct'22 – Dec'22.
- Star Performer at CITI – Quarterly award for the best performance in the quarter July'22 – Sept'22.
- Pinnacle – Collaborator award in Feb 2021 at Accenture. (6 monthly award for outstanding performance)
- ACE award (Accenture Celebrates Excellence) for Q2 2020 at Accenture (Highest Award Globally).
- Zenith Award - Rookie Rock star category 2019 at Accenture in the First Year.
Extracurricular Activities
Extracurricular Activities
- Worked with Accenture CSR (Corporate Social Responsibility) for NGOs. (URIDU/Zooniverse)
- 3rd at YEKJAH Homeland Cup cricket tournament 2020.
- University level, college level and School level Basketball team player.
- Worked with various NGO’s like Smilyo Educational Charitable Society and Kailash Satyarthi Children’s
Foundation.
- Certificated participation in Delhi University MARATHON 2014.
- Worked as an organizing committee member in college techno-cultural annual fest CORONA’17.
- Worked as a core team member in college techno-cultural annual fest CORONA’16.
- Worked as the organizing committee member in college literary fest ELOQUENCE’15.
- Attended the Student Professional Awareness Certified Conference at Delhi Technological University by IEEE DTU.
- Worked as an extended core team member in college techno-cultural annual fest CORONA’14.
Timeline
Senior Business Analyst
CITI
01.2022 - Current
Quality Assurance | Product Design Analyst
ACCENTURE
01.2019 - 01.2022
Bhagwan Parshuram Institute of Technology, GGSIPU
Bachelor of Technology
04.2001
Bharat Mata Saraswati Bal Mandir Sr. Sec. School
Senior Secondary Certificate - 12th CBSE
04.2001
Holy Child School
Higher Secondary Certificate – 10th CBSE
04.2001