Devendar Kanthala
Sr Consultant-Devops
Hyderabad
Summary
Senior Consultant in DevOps with a proven track record of delivering strategic consulting solutions that enhance operational excellence for clients. Expertise in leading complex projects and optimizing processes, resulting in significant improvements in efficiency and productivity. Proficient in AWS cloud technologies, including EC2, VPC, and Autoscaling, with extensive experience in Windows and Linux server administration, server migrations, and application support. Strong analytical and problem-solving skills, complemented by effective stakeholder management abilities to ensure seamless collaboration with architecture teams in designing innovative software solutions tailored to client needs.
Overview
16
16
years of professional experience
5
5
Certifications
1
1
Language
Work History
Sr Consultant-Devops
Verizon
05.2012 - Current
- Successfully migrated Windows applications to the AWS cloud environment, enhancing operational reliability.
- Transitioned Windows Server 2008, 2012, to 2016, ensuring up-to-date system functionality.
- Provided comprehensive support for all Windows and Linux applications, maintaining seamless operations.
- Deployed numerous applications in production environments, achieving successful launches.
- Monitored and troubleshot real-time applications across the globe.
- Managed incident and change tickets based on severity, optimizing issue resolution processes.
- Collaborated with onshore and offshore teams during crisis situations to mitigate risks.
- Documented daily severity issues and uploaded them to SharePoint portals for team access.
- Developed and maintained strong client relationships through regular communication and outstanding service.
- Documented all IT procedures and systems configurations, creating valuable resources for future reference.
- Collaborated with cross-functional teams to integrate IT solutions that supported organizational growth.
- Coordinated with software developers to debug applications and perform updates, enhancing system reliability.
- Resolved complex technical issues swiftly, reducing system downtime, and maintaining business continuity.
- Conducted risk assessments on IT systems, implementing measures to safeguard against potential threats.
- Monitored system performance to identify weaknesses, bottlenecks, and inefficiencies.
- Monitored emerging technology trends to advise clients on potential investments and upgrades.
- Initiated updates to systems, enhancing workflows, and adding new functionalities.
- Created and deployed system testing plans to back up deployments.
- Prepared detailed reports on IT project progress, challenges, and outcomes for senior management review.
- Facilitated the migration of data and systems during IT infrastructure upgrades, minimizing downtime.
- Developed custom scripts to automate routine tasks, increasing team productivity, and operational efficiency.
- Conducted comprehensive system audits to identify and rectify security vulnerabilities, bolstering system defense against cyber threats.
- Documented technical processes and procedures, creating a knowledge base that supports operational excellence and team development.
- Engaged in strategic planning sessions with senior management to align DevOps initiatives with overall business objectives.
- Managed version control systems, such as Git, to maintain code integrity, and support collaborative development efforts.
- Led the design and implementation of continuous integration and delivery pipelines, reducing deployment times by 50%.
- Collaborated with software development teams to incorporate DevOps practices, improving project delivery timelines and quality.
- Coordinated cross-functional team efforts in incident management, significantly reducing downtime and impact on customers.
- Optimized system monitoring and alerting mechanisms using tools like Prometheus and Grafana, ensuring high availability and performance.
- Analyzed system logs and performance metrics to troubleshoot and resolve complex issues swiftly.
- Spearheaded the migration of legacy systems to cloud-based solutions, enhancing system scalability and reliability.
- Jump into Crisis Management Bridges (CMD) and coordinate with various onshore and offshore teams to fix the issues as early as possible.
- Good work experience in remote infrastructure, and I worked with multiple production servers from various data centers located worldwide.
- Verizon is one of the largest communication technology companies in the world. With over 150 locations, Verizon is a global leader delivering innovative communications and technology solutions that improve the way our customers live, work, learn, and play. Founded in 2000, the company operates America’s most reliable wireless network, and the nation’s premier all-fiber network, and delivers integrated solutions to businesses worldwide.
Infrastructure Management associate (Global Midrange incident Group)
ACS, A Xerox Company
12.2010 - 05.2012
- Handling server incident tickets using BMC Remedy and Service Center ticketing systems.
- Supporting Wintel, Unix/Linux servers.
- Installing, configuring, and troubleshooting Windows 2000, 2003, and 2008 server OS.
- Windows Services - Active Directory, WINS, DNS, DHCP, DFC.
- Server Patching, Firmware, & Hotfixes
- Handling VMware, Citrix real-time issues.
- TSM Incident Ticket Resolution
- Backups and Restore - TSM (Tivoli Storage Manager).
- Configuring RAID Levels.
- Remote Administration Using Terminal Services, RDP, RADMIN, and VNC.
- Working with HP and IBM server hardware troubleshooting.
- Responding to and resolving incident and problem tickets.
- Server health check-ups.
- Maintain daily application system interfaces.
- Good working knowledge of the ITIL process.
- A Xerox Company, is a global leader in business process and information technology services. That covers a lot of ground, from finance and accounting, and transaction processing, to IT outsourcing, human resource services, and customer care. Everything we do is driven by a single overriding mission: to help our clients focus on their core business.
Windows System Admin/server support
Global Takeoff India Pvt Ltd
10.2009 - 12.2010
- Installing, configuring and troubleshooting Windows server operating systems in data centre.
- Active directory services and technologies (Group policy, WNS,DNS, DFS, DHCP)
- Monitoring servers using Net cool
- Handling Media servers and streaming support RTSP
- Supporting iphone,blackberry Video application support
- Supporting Users and Troubleshooting common network/computer problems
- Monitoring Bandwidth ,Network Latency issues
- Active directory Installation, User Creations
- Server Health checkups.
- Net backup-Scheduled and Manual backups
- Remote Support using RDP,VNC,Team Viewer
- Software installations like SQL , Visual Studio,MS Office
- Global Takeoff Inc. is a leader in providing converged OTT live and Video on demand Solutions. With its headquarters in Atlanta, GA and branch offices in USA and India, Global Takeoff has advantage of market and resources to balance its rapidly growing technological innovations. It specializes in the OTT solutions such as live streaming, content aggregation, licensing solutions, and mobile and broad band TV solutions through its hugely popular websites – Freedocast and YuppTV. Global Takeoff has excelled in B2B and B2C Solutions, delivering to all its partners. It has created a unified virtual environment for businesses, consumers and content providers that would include delivering and sharing content throughout the world through our uniquely diverse and complimenting products and services. Team Global takeoff is a small group of 50 employees who live to find, create and integrate every platform and device that can enhance OTT entertainment and communication. This includes live TV broadcasting, Mobile TV, Video on Demand (VOD) to mobiles, Internet TV box, DLNA compatible devices, Social Network portals, Web Marketing portals. Our business model depends on one predominant factor - Client Satisfaction. Our objective is to achieve highest growth through the sheer force of achieving desired results. Our vision is to bring global communities together through converge technologies. Please look at our products and services to understand more about our cutting edge technologies. Our contact information is also provided in the contact us tab so you can contact us for more information. Our support team is available 24/7 to provide assistance and information.
Education
Bachelor Degree - Computer Science & Engg
JNTU
Hyderabad, India01.2008
Skills
Technical certifications: AWS solution architect associate, ITIL V3,MCP, Microsoft certified admin
Accomplishments
- Supervised team of 14 staff members.
- Resolved product issue through consumer testing.
Certification
AWS Certified Solutions Architect – Associate (Validation Number HVEGQG1CJEQEQD50)
Timeline
Sr Consultant-Devops
Verizon
05.2012 - Current
Infrastructure Management associate (Global Midrange incident Group)
ACS, A Xerox Company
12.2010 - 05.2012
Windows System Admin/server support
Global Takeoff India Pvt Ltd
10.2009 - 12.2010
Bachelor Degree - Computer Science & Engg
JNTU
Disclaimer
I hereby declare that the above said particulars are true to the best of my knowledge and belief. Hyderabad Devender.K
PERSONAL INFORMATION
- Father’s Name: Monaiah
- Date of Birth: 8th jan1986
- Sex: Male
- Marital Status: Married
- Nationality: Indian
- Passport: Z4603712 (Valid till 08/04/2029)