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Shipping & Logistics Operations / Customer Care- Executive Level -Mumbai- Gbsi- Evergreen

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A dynamic Customer Care Executive with a proven track record at Athena BPO, I excel in enhancing customer satisfaction and team productivity through effective issue resolution and workload optimization. Skilled in CRM software and adept at team building, my approach significantly improves customer relations and service delivery.

Dedicated professional equipped with strong communication and interpersonal skills, ready to contribute to team success through hard work and attention to detail. Demonstrates a commitment to learning and development, ensuring timely and efficient completion of tasks. Eager to leverage skills in a collaborative environment to achieve organizational goals.

Logical Service bringing [8+] years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing, and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment.

Advertising and marketing professional knowledgeable about consumer preferences and patterns. Thorough in tracking market trends, competitor activities and consumer behaviour to create highly successful campaigns. Experienced across industries and channels. Talented advertising professional skilled in building campaign engagement. Demonstrates strengths in networking and relationship-building to grow productive partnerships. Collaborative team player committed to achieving business targets. Accomplished advertising and marketing professional with background enabling strong sales through well-coordinated and targeted promotions. Delivers results using data-driven approaches and multi-channel marketing expertise. Organises strategies for maximum impact with optimum timing, collateral and placements. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Enthusiastic [Job Title] with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

DEVENDIRAN S

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Customer Care Executive

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MBA - HR and SYSTEM

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HSLC - Maths biology

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Customer Care Executive

CUSTOMER RELATIONSHIP EXICUTIVE

MBA - HR and SYSTEM

BBA -

HSLC - Maths biology

SSLC -

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