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Shipping & Logistics Operations / Customer Care- Executive Level -Mumbai- Gbsi- Evergreen

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Hardworking Customer Service Representative with 2+ years of experience working with CRM. Trained in project and time management with extensive knowledge of Multiple software and proven multitasking abilities. Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.

Advertising and marketing professional knowledgeable about consumer preferences and patterns. Thorough in tracking market trends, competitor activities and consumer behaviour to create highly successful campaigns. Experienced across industries and channels. Talented advertising professional skilled in building campaign engagement. Demonstrates strengths in networking and relationship-building to grow productive partnerships. Collaborative team player committed to achieving business targets. Accomplished advertising and marketing professional with background enabling strong sales through well-coordinated and targeted promotions. Delivers results using data-driven approaches and multi-channel marketing expertise. Organises strategies for maximum impact with optimum timing, collateral and placements. Energetic employee well-versed in strong communication and organisation skills. Seeks solutions to problems and applies extensive analytical knowledge to findings. Adept at multi-tasking, leading group discussions and managing projects. Loyal employee with solid understanding of training and mentoring employees. Dedicated team player, proactive and hands-on in task completion. Hard-working [Job Title] with strong organisational skills. Achieves company goals through exceptional planning and prioritisation. Resourceful employee with outstanding knowledge to develop and maintain healthy customer pipeline. Consistently works to attract new business opportunities. Talent in administrative oversight, recruitment processes and customer service improvements. Enthusiastic [Job Title] with knowledge of resolving customer problems. Works to increase success through effective work strategies and customer service.

Logical Service bringing [8+] years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing, and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment.

To become a responsible work in a reputed Organization. Seeking challenging career, where my acquired skill will get maximized where there is an ample scope for organizational growth as well as scope for development of the individual.

DEVENDIRAN S

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Customer Care Executive

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MBA - HR and SYSTEM

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HSLC - Maths biology

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Customer Care Executive

CUSTOMER RELATIONSHIP EXICUTIVE

MBA - HR and SYSTEM

BBA -

HSLC - Maths biology

SSLC -

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