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Shipping & Logistics Operations / Customer Care- Executive Level -Mumbai- Gbsi- Evergreen

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Associate Principal Engineer

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A dynamic Customer Care Executive with a proven track record at Athena BPO, I excel in enhancing customer satisfaction and team productivity through effective issue resolution and workload optimization. Skilled in CRM software and adept at team building, my approach significantly improves customer relations and service delivery.

Dedicated professional equipped with strong communication and interpersonal skills, ready to contribute to team success through hard work and attention to detail. Demonstrates a commitment to learning and development, ensuring timely and efficient completion of tasks. Eager to leverage skills in a collaborative environment to achieve organizational goals.

Hardworking Customer Service Representative with 2+ years of experience working with CRM. Trained in project and time management with extensive knowledge of Multiple software and proven multitasking abilities. Proven skills in completing black, white and grey box tests. Background writing and implementing test cases, developing testing plans and identifying use cases. Fully versed in complete SDLC.

Logical Service bringing [8+] years of experience consistently enhancing customer satisfaction. Poised when communicating with customers and vendors, analyzing, and resolving complex issues and documenting accurate notes of account interactions. Versatile professional comfortable working in high-volume, high-stress environment.

DEVENDIRAN S

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Customer Care Executive

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MBA - HR and SYSTEM

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HSLC - Maths biology

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Customer Care Executive

CUSTOMER RELATIONSHIP EXICUTIVE

MBA - HR and SYSTEM

BBA -

HSLC - Maths biology

SSLC -

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