Summary
Overview
Work History
Education
Skills
Interests
Timeline
Hi, I’m

Devendra Babar

F&b Personal
Mumbai, (Borivali),MH

Summary

Organized service oriented hospitality professional with 8 yrs of experience in restaurant service and exceptional ability to build positive rapport, inspire trust and guide teams toward achievement of organizational goals. Strong facilitator adept at working cross-departmentally with co-management and top-level leadership. Excellent trainer and mentor.

Overview

16
years of professional experience
1
year of post-secondary education
3
Languages

Work History

Trofi Chain Factory
Mumbai, Maharashtra

Team Leader
11.2020 - Current

Job overview

  • Mentored and guided employees to foster proper completion of assigned duties.
  • Built strong relationships with customers through positive attitude and attentive response.
  • Conducted training and mentored team members to promote productivity, accuracy and commitment to friendly service.
  • Partnered with managers to identify and capitalize on sales trends and brand initiatives.

Princess Cruise Lines Ltd.
Santa Clarita, California

Bar Steward
10.2014 - 01.2020

Job overview

  • Kept accurate inventories and notified management of ordering needs for liquor,beer,wine and bar supplies.
  • Upselled daily specials and beverage promotions to exceed daily sales goals.
  • Stayed up-to-date on state laws regarding alcoholic beverage services and maintained compliance for inspection.
  • Applied excellent organisational and multitasking abilities to handle simultaneous Customer,team and business needs while avoiding unnecessary delays and errors.

Hunger.inc
Mumbai, Maharashtra

F&B Captain
09.2017 - 04.2018

Job overview

  • Greeted and interacted extensively with customers, promoting specials and providing details regarding key product offerings.
  • Continuously evaluated business operation to effectively align workflows for optimal area coverage and customer satisfaction.
  • Delivered in-depth training to workers in food preparation and customer facing roles to promote strong team performance.

Taj Hotels, Resorts And Palaces
Mumbai, Maharashtra

F&B Associate
11.2010 - 09.2014

Job overview

  • Set and enforced performance and service standards to keep consistent,high quality environment devoted to customer satisfaction.
  • Engaged in suggestive selling and othe sales techniques.
  • Delivered in depth training to workers in food preparation and customer-facing roles to promote strong team performance.
  • Resolved challenging customer complaints to full satisfaction.promoting brand loyalty and maximizing repeat business.
  • I was a part of an Associate program at The Vivanta,Mumbai where my job included taking inventory of all stocks on monthly basis and keeping par with stock in hand.

Taj Hotels, Resorts And Palaces
Mumbai, Maharashtra

Apprentice
09.2008 - 11.2010

Job overview

  • Maintained customer satisfaction with timely table check-ins to asses food& beverage needs.
  • Upselled speciality items,wine selection and desert to increase overall sales and exceed targets.
  • Handelled customer complaint professionally,

Resolving issues through diplomatic acknowledgement and commitment to service.

Education

St Xavier's High School
Mumbai

Secondary School Certificate
07.2005 - 03.2006

University Overview

Nirmala Memorial College
Mumbai

Higher Secondary Certificate from Commerce
07.2007 - 03.2008

University Overview

Wine And Spirit Education Trust
Mumbai

09.2017 - 09.2017

University Overview

Skills

    Team management

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Interests

Reading books

Timeline

Team Leader
Trofi Chain Factory
11.2020 - Current
Wine And Spirit Education Trust
09.2017 - 09.2017
F&B Captain
Hunger.inc
09.2017 - 04.2018
Bar Steward
Princess Cruise Lines Ltd.
10.2014 - 01.2020
F&B Associate
Taj Hotels, Resorts And Palaces
11.2010 - 09.2014
Apprentice
Taj Hotels, Resorts And Palaces
09.2008 - 11.2010
Nirmala Memorial College
Higher Secondary Certificate from Commerce
07.2007 - 03.2008
St Xavier's High School
Secondary School Certificate
07.2005 - 03.2006
Devendra BabarF&b Personal