Devendra Chaudhari
Pune
Summary
Network Engineer with 6+ years of experience in the Service Provider Industry. Proven ability in network design, implementation, operations, and support. Expertise in IP routing protocols, SDH, DWDM, MPLS, network monitoring, Versa SDWAN, and wireless technologies. Seeking a challenging role to leverage my skills and contribute to a high-performing network environment.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Consultant Engineer
Infosys Limited
Pune
10.2023 - Current
- Managed network infrastructure for client British Petroleum.
- Monitored network performance and alerts using Logic Monitor and Service now for timely issue identification and resolution.
- Troubleshooted LAN/WAN infrastructure to maintain optimal performance.
- Troubleshooted ISP/OSP MPLS, IPSec tunnels, and BGP/ISIS related issues.
- Troubleshooted and resolved complex network issues related to Versa SD-WAN deployments.
- Upgrading Versa Devices to latest version.
- Troubleshooted & resolved complex network issues related to Aruba switches and access points.
- Created network health check reports for various regions.
- Leveraged network troubleshooting tools and protocols to identify the root cause of customer-reported network connectivity problems.
- Escalated critical network incidents to TAC engineers, ensuring timely resolution and minimal downtime.
Customer Service Executive
Tata Communications LTD
Pune
12.2020 - 10.2023
- Working as an executive for service assurance and network assurance of TCL MPLS network.
- Maintained infrastructure performance by monitoring, performance tuning, and troubleshooting surfaced issues.
- Coordinated with vendors and suppliers regarding any necessary repairs or replacements related to networking equipment.
- Monitored the performance of the network by using Spotlight tool, Monolith tool to ensure optimal levels of service.
- Configured hardware devices and software settings to optimize network performance.
- Troubleshooted LAN/WAN infrastructure to maintain optimal performance.
- Maintained inventory of networking equipment for replacement purposes.
- Diagnosed and resolved complex network connectivity issues.
- Trained team members and users in newly implemented and emerging technology to enhance business productivity.
- Handling the escalation receive from clients and co working teams and taking necessary action and assigning to appropriate team.
NW Design and Optimization Engineer
Nokia Solutions and Network Ltd (Payroll Blue ocean Pvt Ltd.)
Hyderabad
01.2020 - 12.2020
- Managed network infrastructure for client Vodafone Idea.
- Monitored incident alert systems during both normal hours and after-hours periods, alerting appropriate departments and personnel of malfunctions or incidents.
- Communicated clearly, articulately and patiently with customers requiring support.
- Triaged incoming support tickets, prioritizing requests based on severity and potential operational disruptions.
- Tested new hardware and software components before deployment into production environment.
- Conducted regular maintenance activities on all networking equipment.
Associate Network Engineer
Tata Communications (Payroll Lobo Staffing Pvt Ltd)
Pune
11.2017 - 12.2019
- Alarm monitoring, fault reporting, and fault rectification for various network devices such as, Tejas, ECI, Adva, MPLS equipments through the FMS(Fault Monitoring Tool).
- Working as an executive for service assurance and network assurance of TCL SDH network.
- Locating the fault section in network and finding root cause at ISP and OSP level.
- Co-ordinate with field support engineers at the time of fault restorations.
- 24/7 supporting to all field engineers, Vendors, end Users in Tata communications.
- Enable daily operation & maintenance of activities to ensure that all related alarms are effectively clearing with minimum outages.
Education
Bacholers of Engineering - Electronics And Telecommunications
Sinhgad Institute Lonavala
Lonavala06-2017
Diploma - Electronics And Telecommunications
G.H.Raisoni Polytechnic
Jalgaon06-2014
SSC - SSC
Bhagirath English School
Jalgaon06-2011
Skills
- Network, LAN, WAN, MAN
- Aruba Switches, AP and Mobility Conductor
- Versa SDWAN
- Service Provisioning: Hands-on experience with provisioning and migration
- VPN & Network Technologies: VPN, VLAN, VTP, STP, MPLS
- Routing: OSPF, IS-IS, BGP
- SDH, MPLS, DWDM
- Change Management, Incident Management, Problem Management
Certification
- Versa Certified SD-WAN Associate.
- Attained CCNA training acquiring skills and knowledge in Cisco network fundamental.
- Received Training in Telecom and ISP, gaining expertise in telecommunications and Internet service provider practices.
Timeline
Consultant Engineer
Infosys Limited
10.2023 - Current
Customer Service Executive
Tata Communications LTD
12.2020 - 10.2023
NW Design and Optimization Engineer
Nokia Solutions and Network Ltd (Payroll Blue ocean Pvt Ltd.)
01.2020 - 12.2020
Associate Network Engineer
Tata Communications (Payroll Lobo Staffing Pvt Ltd)
11.2017 - 12.2019
Bacholers of Engineering - Electronics And Telecommunications
Sinhgad Institute Lonavala
Diploma - Electronics And Telecommunications
G.H.Raisoni Polytechnic
SSC - SSC
Bhagirath English School
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