DEVENDRA MADHAV GADGIL

• Maintained a positive work environment that promoted collaboration between team members.
• Conducted regular performance evaluations, providing constructive feedback and personalized coaching.
• Oversaw training and development programs to enhance team skills and knowledge.
• Provided coaching and feedback on partner's performance, encouraging professional development.
• Maintained open lines of communication with senior management, reporting team progress and challenges.
• Delegated daily tasks to team members to optimize group productivity.
• Established clear expectations for employees, providing guidance when needed.
• Implemented strategic plans to enhance team performance and productivity.
• Collaborated with other departments to streamline processes and improve interdepartmental cooperation.

Business Overview: "Customer Support Specialist."

• Working in the static data maintenance team, maintaining static data required across the bank.
• Successfully completed migration from State Street, Bangalore, to SSHCL, Pune, within the stipulated time, with 100% accuracy.
• Establish a settled process in SSHCL, and take improvement initiatives for better productivity and accuracy.
• Markets handled: India, Sri Lanka, Mauritius, Taiwan, and Japan.
• Trade confirmation and matching: Assisting the client/IM in resolving queries related to confirmation and matching.
• Adhering to market specifications with regard to confirmation and advising the client the same.
• Ensure the client follows market deadlines.
• Trade Settlement: Facilitated trade settlement.
• Worked with market participants to ensure that trades settled without any issues.
• Making the client aware of any penalties or fines in case of a regulatory breach, and trying to avoid any breaches in settlement.
• Cash and FX: Worked on all types of FXs.
• Followed all market requirements and regulations with regard to FX deals. - Direct, indirect, and third-party FX.
• Resolving clients' queries related to FX deals and ensuring they are booked in the market and settled in internal books.
• Off-exchange deals: Processed off-exchange deals in the Indian market.
• Assist the client in completing all required documentation related to the off-exchange deal.
• Work closely with market participants, regulations, and counterparties to ensure the deal is finalized and executed within time.
• Ad-hoc queries: Processed IOP/QIP.
• Worked with clients and market participants to ensure IPO/QIP applications are processed correctly within time.
• SWIFT Messages: MT599, MT54x (trade booking, trade confirmation, and trade settlement), MT380, MT381, MT202, and MT103.
• Created shift schedules and coordinated with team members to maintain sufficient staffing levels during employee absences.
• Monitored team performance, tracked progress towards goals, identified areas of improvement and provided feedback to employees.
• Managed remote teams effectively, using virtual communication tools to maintain engagement and productivity.
• Conducted root causes analysis to develop corrective action plans.

• Working in the static data maintenance team, maintaining static data required across the bank.
• Creation of financial products: bonds, equities, and options for the desk as per vendors.
• Creation of SEDOLs on the vendor as per requests.
• Maintaining static data for bonds, equities, and options as per vendors.
• Creation of bond products as per the 'Term Sheet' in some cases.
• Resolving static-related queries to make sure instruments are flowing downstream correctly, along with all required identifiers.
• Investigation of different vendors for fresh instrument creation.
• Intersystem checks to make sure the instruments' flow is correct.
• Reports: Working on different reports to reconcile instrument status, as well as data quality across systems, to check for any missing instruments or identifiers in the system, to remove or inactivate stale instruments in the database, and to check if any security is missing from downstream. In such cases, further checks need to be performed to ensure securities flow.

• (IMO Transition: 8-month period in London): Successfully coordinate the migration and transition of the Derivatives Trade Support Process to India (Pune) from London. Worked as a Trade/Sales supporter and maintained static data for the front office, dealing in credit derivatives products and bonds, performing all our controls at T+0 and T+1.
• Reconciliations: Inter-system Reconciliation (Index Maintenance Systems) to make sure that indexes are maintained in line with the vendor, throughout all systems.
• Broker Reconciliation – We run this reconciliation to ensure all broker trades booked in our system are perfectly in line with the broker's recap (economics and non-economics parameters).
• Static Data Maintenance: Worked with desk, confirmations, and settlement teams to ensure all static data is correctly maintained in the system to avoid any impact on risk.
• Reference entity, Reference entity curve, ISIN, CDS Index entities, CDS Index curves.
• Source: Markit.com, Bloomberg, ISDA DC, ICE Clear.
• Processing Lifecycle Event: Creation of all required static data in time, so that trades can start trading on it.
• Make updates in CDS indexes as per the ISDA DC statement.
• Migrate trades to the new underlying entity from the old underlying entity.
• Static cleanup post-event processing.
• Index roll processing: Creation of all static required for new indexes, and making them available for trading before the roll date.
• Creation of new index constituents and constituent curves.
• Creation of new ISINs as per Markit.com.
• Ensure that all created static data is flowing correctly from downstream and upstream.
• Quarterly coupon roll processing, EMTA reporting, ad-hoc queries from the desk, and other teams.
• Trader and Sales Desk Support: Work with the front office to validate trades.
• Trade Allocation: Allocate trades to the correct counterparty as per the recap or as per DTCC TIW.
• Trade affirmation: Check and activate CDS trades booked in the FO system so that they can flow downstream.
• In case of any discrepancy, liaise with the trader or marketer for amendments.
• Re-bookings: Re-book CDS trades in case of any lifecycle event, such as a Credit Event, Succession Event, or Rename Event.

• Preparation of the daily accounts book.
• (Sales, purchase, direct, and indirect expenses)
• Accounts payable and accounts receivable.
• Maintaining a petty cash book.
• Preparation of stock statement for the bank.
• Sales tax filing.
• Stock and annual audit.