Devendra Madke

Project 1: Infrastructure build architecture for SAP HANA. Nov 25 - Mar 26

Responsibilities:

• Datacenter services transition and transformation.
• Tenant infrastructure is built as per the defined infrastructure architecture for the SAP HANA application architect, with dual DC redundancy.

Project 2 : Technical Project Manager (for Leading Nordic Region Bank), Jul 23 - Present.

Responsibilities: Operation and Datacenter services Transition from incumbent DC

PM Role :

• Created an infrastructure transition project plan for all incumbent infrastructure components and the life cycle for application and infrastructure migration.
• Business application grouping for migration and technical fesibility

Project 2: SDM (offshore) for a car rental company in the UK, Feb 22 – Jun 23.

• IT and application, operation, and project governance.
• Verified the team's adherence to SLA response and resolution, as defined in the SoW.
• Oversaw budgets and guided professionals in delivering services to clients.
• Building partnerships and liaising with team leaders to determine the customer services offering, delivery criteria, and solutions for issues that may arise.

Project 3: Move Group Owner (offshore) for a leading U.S.-based chemical company, April 21 – Feb 22.

• Move go group planning and scheduling with application and infra integrated mapping.
• Securing business approval with go-no go move group.

Project 4 : PM and SDM (Stockholm)For One of the leading Airline Company. Aug 19 – May 20

• Project Planning and Transformation from Incumbent Data Center to TCS Private Cloud Data Center.
• Transition customer IT infra service from incumbent Data center to TCS cloud data center.
• Setup of private cloud infra and service transformation.

Project 5 : PM and SDM (offshore)– PaaS Solution for leading telecom company & Insurance Company

• Solution designing/ Planning and Implementation / Operation WaaS solution offered to customer under TCS Private Cloud Infrastructure.

Project 6: DATA Center Manager – OSAKA, Japan Sep 17 - May 18

• Deployment and commissioning of infrastructure build with help of vendor, onsite and offshore team.
• Data center feasibility and capacity planning and operation activity.

Project 7: Solarwind Tool Architect for Cloud Infra and Lead Jun16 – Sept 17

• Architect and Deployment of Solarwind Tool for monitoring of Cloud Infrastructure monitoring, deployed in Data Center operating at location UK, US, Nordic ,Germany, Japan
• Onboarding customer in Cloud infra for monitoring and capacity planning.
• Physical Hardware (storage, network, servers) and Application monitoring, alert configuration and integration with ITSM tools
• Project 8: DC manager and Compute Lead (leading telecom company) Oct’12 - Apr’ 14
• Spearheading efforts as L3 Virtualization Lead for VMWARE and RHEV-H, IT-DATA Center Operation Support – (Power/ Space/ Connectivity / Server –Network Feasibility) while handling L1 / L2 Team of 25 people.
• Managing the teams on a daily operational basis including setting their objectives, performing monthly reviews and end of year appraisals; Ensuring procedures are adhered to at all times.
• Resolving issue, Identifying support problem areas and resolve where possible in a timely manner ensuring that appropriate staff and customers are kept informed.
• Imparting to L1 and L2 team / Operation Documentation / RCA analysis and providing Support to project and engineering team for deployment and doing architect, providing input to the requirement.

• Developed and implemented Oracle Virtual Desktop Infrastructure for enhanced client support.
• Facilitated collaboration with EL & I clients in the Netherlands to address their needs.
• Configured technology settings for Oracle Virtual Desktop Infrastructure to improve functionality.
• Managed infrastructure setup of 32 Sun Solaris servers and 50 ESX servers to support VM operations.

• Defined essential roles and responsibilities for team members.
• Accountable for maintenance of Infra Server uptime to 99.95% and improving internal customer score.
• Oversaw patching and security operations for Infra server, DNS, Messaging, and Web Services.
• Performed access management reviews and ensured adherence to SOX audit standards for all infra servers.
• Executed system implementation, management, monitoring, support, commissioning, and decommissioning across diverse client/server data center environments.
• Oversaw data center usage billing system for shared and burst customer categories, utilizing CISCO Netflow for shared customers and 95th percentile method for burst customers.
• Executed audit processes for SOX, TL9000, ISO 27001, and ITIL implementation, and collaborated with the Access Management team on monthly/quarterly Inactive User access reviews for SOX critical servers.

• Title Installed & configured application (BB/Apache/PHP/Tripwire/Logwatch/Send Mail), DirectAdmin/ Cpanel control panel, MRTG (Multi-Router Traffic Grapher on linux server) & BB Service monitoring system on Linux.
• Implemented various control panels such as Cpanel, Ensim, DirectAdmin, and Webmin to streamline server administration.
• Installed and configured mail servers, including Sendmail, Qmail, and Exim, to ensure effective email delivery.
• Configured web servers, including Apache and Tomcat, to support efficient web application hosting.
• Set up and managed the BIND name server to facilitate DNS services.

• Configured Linux proxy and web-mail servers, providing support for Windows SBS server and workstations.
• Configured Linux servers (Proxy and Web-Mail) and support for windows SBS server and workstation.
• Installed Log Analyzer and Squid Manager for squid, Portentry, Tripwire.
• Web Server /Mail Server: Configured Web Server and Send Mail Server for domain zayanonline.com and applications like Portsentry, Squirrel mail, Webalizer, Logwatch, Webmin, and Tripwire. Configured and optimized of security on both servers

• Administered support for Linux and Solaris servers, along with Windows Server, by delivering ticket, mail, and telephonic assistance to clients as per SLA.
• Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
• Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.

• Oversaw project development for Aplus Geserick and Allcom, ensuring alignment with client goals.
• Reduced downtime by proactively identifying and resolving potential issues through thorough system monitoring.
• Established effective communication channels between IT support staff and end-users, leading to improved issue resolution times overall.
• Installed important security and functionality patches to maintain optimal protections against intrusion and system reliability.