Hi, I’m
Devendra Mishra
Senior Engineer L3
Navi Mumbai
Summary
Results-driven technical expert with over 14 years of experience in data center management, server and storage virtualization, and private cloud infrastructure. Proven ability in infrastructure design, implementation, and support across multi-vendor environments including VMware, Hyper-V, Cisco UCS, Dell, HPE, and NetApp. Adept at managing complex projects, troubleshooting critical issues, and mentoring operations teams.
Experienced with advanced engineering techniques, including systems analysis and process improvement. Utilizes cutting-edge methodologies to enhance project efficiency and deliver robust solutions. Track record of applying technical knowledge to foster team success and drive impactful results.
Overview
14
years of professional experience
4
Certifications
3
Languages
Work History
Ashtech Infotech India Pvt. Ltd.
Senior Engineer L3 – VMware & Windows
04.2025 - Current
Job overview
- SME for datacenter and virtualization technologies, including VMware and Wintel.
- Developed and implemented On-prem cloud solutions.
- Created HLD, LLD, and ABD for various project phases.
- Led infrastructure performance testing and optimization initiatives.
- Coordinated with global IT teams, OEMs, and service providers.
- Provided mentorship to junior engineers and support teams.
- Assessed tools for infra management and suggested improvements.
Orange Business Services India Pvt. Ltd.
Senior Engineer – Server Management
07.2021 - 03.2025
Job overview
- Implemented, and supported hybrid datacenter infrastructure.
- Worked on HPE SimpliVity, Dell VxRail & Cisco Hyperflex.
- Managed converged/hyper-converged infra, SAN/NAS, hypervisors on NetApp ONTAP.
- Diagnosed complex technical issues and ensured resolution with minimal downtime.
- Delivered full lifecycle support – implementation, operation, and optimization.
- Conducted POCs for new technologies and integrated viable solutions.
- Worked on Email Security and threat response product Proof Point.
- Created comprehensive documentation (HLD, LLD, SOPs).
- Trained and upskilled L1/L2 support engineers.
- Played a key role in recruitment as part of the technical interview panel.
Hewlett Packard Enterprise (via Softenger/SRM)
Senior System Administrator L2 – VMware/Wintel
03.2019 - 06.2021
Job overview
- Designed VMware vSphere solutions across global sites.
- Performed V2V, P2V migrations, template deployments, and patch management.
- Administered Azure and Windows Server environments.
- Ensured compliance with IT security standards (SCD, VAPT).
- Authored SOPs and change documents, adhering to ITIL practices.
- Engaged in vendor/client coordination for project delivery.
Tech Mahindra
System Engineer L2 – System Integration
09.2016 - 03.2019
Job overview
- Installed Cisco UCS hardware and deployed VMware/OVM virtual layers.
- Managed full-stack server infra including OS, App, and DB layers.
- Conducted cluster configuration and disaster recovery testing.
- Drafted detailed HLD/LLD, SOPs, and build guides.
- Participated in compliance audits and security clearances.
- Maintained strong client/vendor relationships.
Wipro Infotech (via IT Source Technology)
Windows Administrator L1
04.2015 - 09.2016
Job overview
- Installed and configured Windows Servers with RAID on HP, Dell, IBM hardware.
- Monitored ticket queues, performed 1st-level troubleshooting and escalations.
- Applied security patches, antivirus deployments, and OS hardening.
- Conducted routine MS cluster failover testing and server reboots.
- Generated hardware reports (DSA, DSET, HPS) for diagnostics.
Genesys International Corp. Ltd.
Executive – Production Support
01.2013 - 04.2015
Job overview
- Managed branch and application servers, domain user accounts, and GPOs.
- Provided support for ArcGIS, Oracle, NCR, and other critical software.
- Maintained server health and performed root-cause analysis.
Magus Telecom Solutions
Graduate Engineer Trainee
07.2012 - 12.2012
Job overview
- Assembled, upgraded, and managed networking and server infrastructure.
- Handled Active Directory user management and peripheral configurations.
Education
West Bengal University of Technology
B. Tech. from Electronics & Communication Engineering
07-2012
Board of High School & Intermediate Education Uttar Pradesh
Higher Secondary (10+2) from Science
06-2006
West Bengal Board of Secondary Education
Secondary School (10) from General
06-2003
Skills
Data Center Virtualization: VMware (55–80), Hyper-V, OVM, KVM
Cloud IaaS & Infra: Azure, On-premise cloud, hybrid deployments
Hyper-Converged & Converged Infrastructure: Cisco HX, Dell VxRail, HPE SimpliVity
SAN/NAS Management: EMC, Dell Power Flex, NetApp (v6240, OTS, 8080, 8020)
Windows Server Administration: 2003–2019 (Standard & Datacenter Editions), WSUS patching, hardening
Linux Administration: RHEL, OEL – deployment, patching
System Integration: Cisco UCS, HP/Dell/IBM/Lenovo servers, RAID setup
Performance Testing & POC Execution: New tech validation and delivery
HLD/LLD/ABD/SOP Creation: Technical documentation and build guides
Security & Compliance: SCD/VAPT, OS hardening, GPO management
Backup & Recovery: Snapshots, templates, VM conversion (V2V/P2V), HA/DR configuration
Certification
MCSA: Windows Server 2012 - 2019 - Microsoft Inc.
Interests
Music, PC gaming
DECLARATION
I hereby declare that the above provided details are true to the best of my knowledge.
PERSONAL DETAILS
- Date of Birth: 6th March 1988
- Marital Status: Married
Timeline
Senior Engineer L3 – VMware & Windows
Ashtech Infotech India Pvt. Ltd.
04.2025 - Current
Senior Engineer – Server Management
Orange Business Services India Pvt. Ltd.
07.2021 - 03.2025
Senior System Administrator L2 – VMware/Wintel
Hewlett Packard Enterprise (via Softenger/SRM)
03.2019 - 06.2021
System Engineer L2 – System Integration
Tech Mahindra
09.2016 - 03.2019
Windows Administrator L1
Wipro Infotech (via IT Source Technology)
04.2015 - 09.2016
Executive – Production Support
Genesys International Corp. Ltd.
01.2013 - 04.2015
Graduate Engineer Trainee
Magus Telecom Solutions
07.2012 - 12.2012
Board of High School & Intermediate Education Uttar Pradesh
Higher Secondary (10+2) from Science
West Bengal Board of Secondary Education
Secondary School (10) from General
West Bengal University of Technology
B. Tech. from Electronics & Communication Engineering